Hiring Sr. Service/ Service Engineer Baroda_ location

Mettler-Toledo International, Inc; Vadodara; Presencial; INR 400 000 - 650 000; Tempo integral

Resumo da oferta

METTLER TOLEDO is seeking a service professional in Vadodara to plan and execute service calls, ensuring top-quality service for customers in the weighing scales domain. The role emphasizes proactive communication, strong technical knowledge, and growth opportunities within a global team.

The candidate should have 3–5 years of experience in electronics/instrumentation service, with good documentation practices and fluency in English.

Qualificações

• Diploma or BE in Electronics / Instrumentation with min. 3-5yrs. experience in similar field.
• Sound knowledge on executing installation and operational qualifications of instruments as per quality documentation systems and good documentation practices.
• Overall and specific experience: 3 to 5 years in weighing industries

Responsabilidades

• Plan and execute all service calls on a weekly/monthly basis without escalation, ensuring top quality service to customers.
• Improve customer experience through technical solutions, proactive planning and clear communication.
• Demonstrate strong technical knowledge of industrial scales and products.
• Generate service and product leads based on customer needs.
• Take ownership and deliver on KPIs for business and operations.
• Build and maintain strong customer relationships.
• Lead service performance by aligning with organizational values on-field and through communication.
• Ensure high-quality documentation as per organizational standards.
• Experience with weighing scales is an added advantage.

Conhecimentos

English comms

Technical knowledge

Site service experience

Formação académica

Diploma or BE in Electronics / Instrumentation

Descrição da oferta de emprego

About Mettler Toledo

METTLER TOLEDO is a global leader in precision instruments and services. We are renowned for innovation and quality across laboratory, process analytics, industrial, product inspection, and retailing applications. Our sales and service network is one of the most extensive in the industry. Our products are sold in more than 140 countries, and we have a direct presence in approximately 40 countries. For more information, please visit www.mt.com.

Our Opening and Your Responsibilities

• Planning and execution of all type of Service Calls on Weekly / Monthly basis without any escalation. Ensuring Top quality service to both internal and external customers
• Improve Customer Experience thru technical solutions, communication skills, pro-active planning
• Demonstrate good technical knowledge of Industrial scales / products
• Generate leads for services and products based on customer needs
• Take ownership and deliver on the Key performance indicators for business and operations
• Responsible to build customer relationship
• Lead Ind Service performance levels by demonstrating organization values through on-field services and through communication skills
• Deliver on Good documentation practices as per organization plan.
• Experience on Weighing Scales would be a added advantage.
• Language proficiency: English - Good Verbal and written communication skills are a must. Other local / regional language proficiency would be an advantage

What You Need to Succeed

• Diploma or B.E in Electronics / Instrumentation with min. 3-5yrs. Experience in similar field
• Sound Knowledge on executing installation and operational qualifications of Instruments as per quality documentation systems and good documentation practices
• Overall and Specific Experience: 3 to 5 years in weighing industries

Products Handling - "Primerily SI and HI (platform scale and weighbridges)"

Secondarly PI ( metal detector and checkweigher)

Our Offer to You

• One Team" that thrives on collaboration and innovation
• Opportunities to work with Global teams
• An open, fair and inclusive environment
• Multitude of learning and growth opportunities
• Medical insurance for you & your family, with access to Telemedicine application

Equal Opportunity Employment

We promote equal opportunity worldwide and value diversity in our teams in terms of business background, area of expertise, gender and ethnicity. For more information on our commitment to Sustainability, Diversity and Equal Opportunity please visit us [1] here.

References

Visible links

1. https://www.mt.com/us/en/home/microsites/sustainability/reporting.html