Hiring | Key Account Advisor | Gurugram

Healthkart; Gurugram District; On-site; INR 350,000 - 520,000; Full time

Job summary

Healthkart in Gurugram (Head Office) is seeking a Key Account Advisor with 2–4 years of outbound sales experience. The role requires graduate qualifications and strong English/Hindi communication to engage gym and health trainer customers.

You will lead generation, qualification, and CRM-driven follow-ups, aiming to meet monthly/quarterly sales targets while maintaining product knowledge and customer relationships.

Qualifications

• Minimum Graduate in any stream.
• Around 2 to 4 years of relevant experience desired.
• Good Verbal communication skills in English/Hindi.
• Clear pronunciation and clarity in speech.

Responsibilities

• Outbound Calls: Make outbound calls to potential and existing customers (Gym & Health Trainers) to present, promote, and sell products or services using solid arguments and knowledge of the product.
• Sales Target Achievement: Meet and exceed monthly and quarterly sales targets through effective sales calls and closing deals.
• Lead Generation & Qualification: Identify and generate new leads through cold calling, referrals, or customer inquiries. Qualify leads by assessing customer needs and offering appropriate solutions.
• Customer Engagement: Build rapport with customers, understand their needs, and tailor the sales approach to suit individual preferences.
• Product Knowledge: Maintain an up-to-date knowledge of the companys products and services to address customer inquiries and confidently handle objections.
• Sales Pipeline Management: Manage and update customer information in the CRM system to ensure accurate and timely follow-up on leads and opportunities.
• Objection Handling: Effectively handle objections, concerns, and questions from customers, using problem-solving skills to overcome challenges and close sales.
• Reporting: Prepare and submit daily, weekly, and monthly sales reports, tracking key metrics such as call volumes, conversion rates, and sales performance.
• Customer Feedback: Gather and report feedback from customers regarding the products/services and potential improvements.
• Follow-up: Follow up on leads and previous conversations with customers to nurture relationships and convert potential sales.

Skills

Outbound calling

Sales

Lead generation

CRM

Customer engagement

Reporting

Education

Graduate (any stream)

Tools

CRM software

Job description

Designation- Key Account Advisor

Band- A1

Department- OLIME (Outbound Calling)

Location- Gurugram (Headoffice)

Language Must Known -

• Hindi
• English

Job Specifications:-

• Minimum Graduate in any stream.
• Around 2 to 4 years of relevant experience desired.
• Good Verbal communication skills in English/Hindi
• Clear pronunciation and clarity in speech.

Job Description:-

• Outbound Calls: Make outbound calls to potential and existing customers (Gym & Health Trainers) to present, promote, and sell products or services using solid arguments and knowledge of the product.
• Sales Target Achievement: Meet and exceed monthly and quarterly sales targets through effective sales calls and closing deals.
• Lead Generation & Qualification: Identify and generate new leads through cold calling, referrals, or customer inquiries. Qualify leads by assessing customer needs and offering appropriate solutions.
• Customer Engagement: Build rapport with customers, understand their needs, and tailor the sales approach to suit individual preferences.
• Product Knowledge: Maintain an up-to-date knowledge of the companys products and services to address customer inquiries and confidently handle objections.
• Sales Pipeline Management: Manage and update customer information in the CRM system to ensure accurate and timely follow-up on leads and opportunities.
• Objection Handling: Effectively handle objections, concerns, and questions from customers, using problem-solving skills to overcome challenges and close sales.
• Reporting: Prepare and submit daily, weekly, and monthly sales reports, tracking key metrics such as call volumes, conversion rates, and sales performance.
• Customer Feedback: Gather and report feedback from customers regarding the products/services and potential improvements.
• Follow-up: Follow up on leads and previous conversations with customers to nurture relationships and convert potential sales.