Hiring Freshers! International Process | Mohali | Upto 3.5 LPA

TP; Mohali; On-site; INR 180,000 - 240,000; Full time

Job summary

TP in Mohali, Punjab is seeking graduates and freshers for the role of Customer Support Executive - Chat Process. The position requires handling customer chats, understanding needs, and providing clear product information. Rotational shifts and a 5-day work week are part of the schedule.

Applicants should have good English communication, be confident in interactions, and meet typing speed requirements. 30 WPM with 90% accuracy is expected.

Qualifications

• Excellent written and verbal English communication.
• Confident while interacting with customers.
• Typing speed: 30 WPM with 90% accuracy.

Responsibilities

• Handle customer queries and resolve concerns through chat.
• Understand customer requirements and provide appropriate solutions.
• Assist customers with product/service-related information.
• Ensure high customer satisfaction while following company policies and quality standards.

Skills

English communication

Customer interaction

Typing speed 30 WPM

Job description

Hiring Graduate Freshers!

Position: Customer Support Executive - Chat Process

Shifts: Rotational shifts

Working Days: 5 days/week

Location: Mohali, Punjab

Role & Responsibilities

• Handle customer queries and resolve concerns through chat.
• Understand customer requirements and provide appropriate solutions.
• Assist customers with product/service-related information.
• Ensure high customer satisfaction while following company policies and quality standards.

Eligibility & Requirements

• Freshers and experienced candidates can apply.
• Undergraduate with 6+ months of experience or Graduate.
• Excellent written and verbal English communication.
• Confident while interacting with customers.
• Typing speed: 30 WPM with 90% accuracy.
• Comfortable working in rotational/night shifts.
• Candidates pursuing a regular course are not eligible.