Hiring Freshers For voice & Non-voice process

R4N Consulting Panchkula; Gurugram District; On-site; INR 201,000 - 290,000; Full time

Benefits offered by this job

Both-side cab facility

Provident Fund (PF)

Medical facilities

Job summary

R4N Consulting Panchkula in Haryana is hiring graduate freshers for International Voice and Non-Voice processes. This role involves handling customer queries and delivering high-quality support through calls, emails, or chat, while maintaining service standards in a fast-paced environment.

You will work in rotational shifts including night hours, with two consecutive days off. Fresh graduates from any stream who communicate fluently in English and have basic computer knowledge are encouraged to

Qualifications

• Graduation is mandatory (any stream); freshers are welcome to apply.
• Fluent verbal and written English communication skills, basic computer knowledge, and strong problem-solving abilities.
• Work Shift: Rotational shifts (including night shifts) with 2 consecutive days off.

Responsibilities

• Handle inbound customer support or back-office tasks via voice, email, or chat channels.
• Resolve customer inquiries accurately while maintaining required efficiency and quality metrics.
• Update CRM systems and document interactions systematically.
• Collaborate with team members to meet individual and process-level targets.

Skills

English proficiency

Computer basics

Problem solving

Education

Graduation

Job description

Job Title: International Voice & Non-Voice Associate (Freshers Only)

Job Summary

We are hiring graduate freshers for our International Voice and Non-Voice processes. This role involves managing customer queries, delivering exceptional client support through calls, emails, or chat, and maintaining service quality standards in a fast-paced environment.

Key Responsibilities

• Handle inbound customer support or back-office tasks via voice, email, or chat channels.
• Resolve customer inquiries accurately while maintaining required efficiency and quality metrics.
• Update CRM systems and document interactions systematically.
• Collaborate with team members to meet individual and process-level targets.

Candidate Requirements

• Education: Graduation is mandatory (any stream); freshers are welcome to apply.
• Skills: Fluent verbal and written English communication skills, basic computer knowledge, and strong problem-solving abilities.
• Work Shift: Rotational shifts (including night shifts) with 2 consecutive days off.

Salary & Compensation

• In-Hand Salary: 18,000 to 26,000 per month.
• Incentives: Attractive performance-based monthly incentives.

Perks & Benefits

• Transportation: Both-side cab facility with door-to-door pick-up and drop.
• Benefits: Provident Fund (PF) and medical facilities provided.