Hiring Freshers For Customer Service Associate Voice Process

Tech Mahindra; Navi Mumbai; On-site; INR 195,000 - 246,000; Full time

Job summary

Tech Mahindra in Chandivali, Mumbai, is seeking a Customer Service Associate for voice process. Fresh graduates or candidates with up to 6 months of experience are welcome. The role involves handling calls related to CIBIL/credit information, resolving queries, and updating customer records with strong communication and basic computer skills.

The position operates on a 5-day week with rotational and night shifts, offering opportunities to grow within a busy customer service environment.

Qualifications

• Graduate degree required.
• Freshers or candidates with 6+ months of experience invited.
• Good communication and basic computer skills required.

Responsibilities

• Handle customer calls related to CIBIL/credit information.
• Resolve customer queries professionally.
• Maintain call quality and process standards.
• Update customer details in the system.

Skills

Communication skills

Basic computer skills

Customer service

Education

Graduate

Job description

Customer Service Associate Voice Process

Tech Mahindra Location: Chandivali, Mumbai

Qualification: Graduate

Experience: Freshers / 6+ Months

Shift: Rotational + Night Shifts

Working: 5 Days | 2 Rotational Week Offs

Job Description

• Handle customer calls related to CIBIL/credit information.
• Resolve customer queries professionally.
• Maintain call quality and process standards.
• Update customer details in the system.
• Good communication and basic computer skills required.

Salary

Freshers: 17,500 20,500/month
6+ Months: 20,500 22,000/month