Customer Service Associate Voice Process

Tech Mahindra; Mumbai, Navi Mumbai; On-site; INR 201,000 - 279,000; Full time

Job summary

Tech Mahindra is hiring for a Pure Voice Process role in Mumbai. The candidate will handle customer queries and provide effective resolutions over calls. Graduates with 6 months of experience on paper can also apply, with 5 days of work and 2 rotational offs.

The role requires good communication skills and a customer-service oriented approach. Salary ranges in hand are between ₹18,000 and ₹25,000 per month, with standard incentives possible.

Qualifications

• Graduates with 6 months of experience on paper.
• Strong communication and customer-service mindset.
• Willingness to work in a Voice Process environment.

Responsibilities

• Handle customer queries and provide effective resolutions over calls.
• Maintain professionalism and empathy while addressing issues.
• Ensure accurate information is conveyed and documented.

Skills

Good communication

Customer-service oriented

Education

Graduate candidates

Job description

Hiring Company: Tech Mahindra
Process: Customer Service Voice Process
Job Location: Chandivali (Andheri) Mumbai

Job Details

• Handle customer queries and provide effective resolutions over calls.
• Purely Voice Process
• Graduates with 6 months of experience on paper can also apply.
• Salary: 18,000 25,000 in hand
• Working Days: 5 days working
• Week Off: 2 rotational offs

Eligibility

• Graduate candidates
• Good communication skills
• Customer-service oriented approach