Freshers & Experience Openings For International Voice Process

Tech Mahindra; Mumbai Suburban; On-site; INR 240,000 - 420,000; Full time

Benefits offered by this job

One-way cab facility

Quick onboarding process

Competitive benefits package

Job summary

Tech Mahindra in Mumbai is hiring for International Voice Process roles for experienced and freshers. You will handle voice-based customer interactions across time zones and deliver professional service.

The role requires strong communication, a good customer-service mindset, and willingness to work rotational shifts 24x7. Training and onboarding are quick, with competitive benefits offered by the organization.

Qualifications

• Graduate or undergraduate degree required.
• Experience in international voice process advantageous.
• Strong communication and interpersonal skills required.

Responsibilities

• Provide excellent customer service to clients across different time zones.
• Resolve customer queries effectively and efficiently.
• Demonstrate strong communication and interpersonal skills.

Skills

Voice process

Customer service

Communication

Education

Graduate/Undergraduate degree

Job description

TECH MAHINDRA - HIRING FOR INTERNATIONAL VOICE PROCESS - EXPERIENCED/FRESHERS

Key Responsibilities

• Voice Process
• Provide excellent customer service to clients across different time zones
• Resolve customer queries effectively and efficiently
• Demonstrate strong communication and interpersonal skills

Location

Mumbai

NOTE- ONLY MUMBAI CANDIDATES CAN APPLY

Eligibility

• Graduate/Undergraduate degree
• Candidates with 6 months of international voice process experience are also welcome to Apply

Selection Process

• HR Interview
• VNA (Voice and Accent) Assessment
• Ops Interview

Shift Requirements

• Candidates should be comfortable working rotational shifts 24*7

Perks and Benefits

• One-way cab facility (for addresses within designated boundaries)
• Quick onboarding process
• Competitive benefits package