Tech Mahindra Hiring - International Voice Process

Tech Mahindra; Mumbai; On-site; INR 495,000 - 605,000; Full time

Benefits offered by this job

One-way cab facility

Quick onboarding process

Competitive benefits package

Job summary

Tech Mahindra is hiring for an International Voice Process role in Mumbai. The position targets individuals with strong communication skills and a willingness to work in rotational shifts, 24x7. Freshers and those with 0–12 months of international voice experience are welcome to apply.

Location is Mumbai with note that only Mumbai candidates can apply. Compensation is up to 5.5 LPA depending on last CTC and interview performance.

Qualifications

• Graduate/Undergraduate degree required.
• Freshers with excellent communication skills can apply (no prior experience required).
• 0–12 months of international voice process experience welcome.

Responsibilities

• Handle voice process tasks and client interactions.
• Provide excellent customer service to clients across different time zones.
• Resolve customer queries effectively and efficiently; maintain professionalism.
• Demonstrate strong communication and interpersonal skills in daily work.

Skills

Voice Process

Customer Service

Communication Skills

Education

Graduate Degree

Undergrad Degree

Job description

TECH MAHINDRA - HIRING FOR INTERNATIONAL VOICE PROCESS - EXPERIENCED

Key Responsibilities

• Voice Process
• Provide excellent customer service to clients across different time zones
• Resolve customer queries effectively and efficiently
• Demonstrate strong communication and interpersonal skills

LOCATION : Mumbai

NOTE- ONLY MUMBAI CANDIDATES CAN APPLY

Eligibility

• Graduate/Undergraduate degree
• Freshers with excellent communication skills can apply (no prior experience required)
• Candidates with 0-12 months of international voice process experience are also welcome to

Selection Process

• HR Interview
• VNA (Voice and Accent) Assessment
• Ops Interview

Compensation

Experienced Candidates: Up to 5.5 LPA (depending on your last CTC and performance in the interview and process)

Shift Requirements

• Candidates should be comfortable working rotational shifts 24*7

Perks and Benefits

• One-way cab facility (for addresses within designated boundaries)
• Quick onboarding process
• Competitive benefits package