Hiring fresher For International voice process

Sutherland; Chennai District; On-site; INR 180,000 - 240,000; Full time

Benefits offered by this job

5-day work week

Rotational week-offs

Cab facility

Career growth in international support

Job summary

Sutherland in Chennai is seeking enthusiastic freshers to join the International Voice Process team and start a career in the BPO sector. You will handle customer calls, resolve queries, and ensure a positive experience for every interaction.

Join a 5-day work week with two rotational week-offs, cab facility for night shifts, and a pathway to grow in an international support environment.

Qualifications

• Freshers only.
• Excellent written and verbal communication skills in English.
• Willingness to work in the night shift.
• Comfortable working from the office in Chennai.
• Strong interpersonal, problem-solving, and customer service skills.

Responsibilities

• Handle inbound and outbound customer calls professionally.
• Resolve customer queries and concerns in a timely and accurate manner.
• Deliver exceptional customer service while maintaining a positive customer experience.
• Escalate complex issues to the appropriate teams whenever required.
• Collaborate with internal teams to ensure prompt issue resolution.
• Meet quality, productivity, and customer satisfaction targets.

Skills

English communication

Customer service

Interpersonal skills

Problem-solving

Willingness to night shifts

Job description

We are looking for enthusiastic and customer-focused freshers to join our International Voice Process team in Chennai. If you have excellent communication skills and are eager to start your career in the BPO industry, this is a great opportunity to grow with us.

Key Responsibilities

• Handle inbound and outbound customer calls professionally.
• Resolve customer queries and concerns in a timely and accurate manner.
• Deliver exceptional customer service while maintaining a positive customer experience.
• Escalate complex issues to the appropriate teams whenever required.
• Collaborate with internal teams to ensure prompt issue resolution.
• Meet quality, productivity, and customer satisfaction targets.

Eligibility Criteria

• Freshers only.
• Excellent written and verbal communication skills in English.
• Willingness to work in the night shift.
• Comfortable working from the office in Chennai.
• Strong interpersonal, problem-solving, and customer service skills.

Benefits

• 5-day work week.
• 2 rotational week-offs.
• Cab facility provided for night shifts.
• Opportunity to build a career in an international customer support environment.

Work Location

Gateway Office Parks A1, GF, GST Road, Perungalathur, Chennai - 600063 (Near to Perungalathur Bus stand)

Walk-In Details

Date: 20/Jul/2026 - 25/Jul/2026

Timing: 11.30AM - 2.00PM

Address: Gateway Office Parks A1, GF, GST Road, Perungalathur, Chennai - 600063

Mention "HR Subi" on your resume.

Recruiter name: Sharon Subi

Contact Number: 9092062995

Note: Sutherland never requests payment or favors in exchange for job opportunities. Please report suspicious activity immediately to "[e-mail]".