Hiring For US Health Care Process | Sal. upto 40K CTC | Call HR Sakshi

Origin Recruiters; Gurugram District; On-site; INR 268,000 - 446,000; Full time

Benefits offered by this job

Career Growth Opportunities

Immediate Hiring

Limited Openings

Job summary

Origin Recruiters is hiring for a Sr. Associate- Voice Domain in Gurgaon to handle customer queries with accurate resolutions and provide exceptional service. The role emphasizes rotation shifts and a fast-paced call center environment in an international BPO setting.

The ideal candidate has 6 months of BPO experience, strong communication and problem-solving abilities, and solid computer/typing skills to maintain records and meet performance targets.

Qualifications

• Graduate or Undergraduate candidates can apply.
• Minimum 6 months of BPO experience is mandatory.
• Excellent verbal and written communication skills.
• Strong customer-handling and problem-solving abilities.
• Good computer knowledge and typing skills.
• Comfortable working in rotational shifts and rotational week-offs.
• International BPO / Customer Support experience will be an added advantage.

Responsibilities

• Handle customer queries and provide accurate and professional resolutions.
• Assist customers with service and account-related concerns.
• Understand customer requirements and provide appropriate solutions.
• Maintain a high level of customer satisfaction during every interaction.
• Follow process guidelines, quality standards and compliance requirements.
• Maintain accurate records of customer interactions.
• Meet assigned quality, productivity and customer service targets.

Skills

Verbal communication

Written communication

BPO experience

Typing skills

Computer literacy

Education

Graduate or Undergraduate

Job description

US HealthCare Giant for Sr. Associate- Voice Domain

Looking for an exciting opportunity in Gurgaon with an attractive package?

If you have BPO experience and strong communication skills, this is a great opportunity to grow your career!

KEY RESPONSIBILITIES

• Handle customer queries and provide accurate and professional resolutions.
• Assist customers with service and account-related concerns.
• Understand customer requirements and provide appropriate solutions.
• Maintain a high level of customer satisfaction during every interaction.
• Follow process guidelines, quality standards and compliance requirements.
• Maintain accurate records of customer interactions.
• Meet assigned quality, productivity and customer service targets.

CANDIDATE REQUIREMENTS

• Graduate or Undergraduate candidates can apply.
• Minimum 6 Months of BPO Experience is mandatory.
• Excellent verbal and written communication skills.
• Strong customer-handling and problem-solving abilities.
• Good computer knowledge and typing skills.
• Comfortable working in rotational shifts and rotational week-offs.
• International BPO / Customer Support experience will be an added advantage.

WHY JOIN?

• Salary up to 40K CTC
• Gurgaon Location
• International Customer Support Exposure
• Career Growth Opportunities
• Professional Work Environment
• Immediate Hiring
• Limited Openings