Hiring For International Voice Process-B2 Voice

Sutherland; Ernakulam; On-site; INR 250,000 - 350,000; Full time

Benefits offered by this job

5-day work week

Two days off

Attractive salary

Job summary

Sutherland in Ernakulam, Kerala seeks professionals for an International Voice Process role. You will handle calls from customers in the US, Australia, and other regions, offering product/service or technical support. Excellent communication and customer handling skills are essential, with flexibility to work from the office and night shifts.

Graduates and undergraduates can apply. The package is attractive with a standard five-day work week and two days off.

Qualifications

• Excellent communication skills.
• Graduate or undergraduate candidates may apply.
• Willing to work from office and night shifts.

Responsibilities

• Handle customer calls from multiple countries (e.g., US, Australia) for product/service or technical support.
• Provide quality assistance to resolve customer issues over the phone.

Skills

Communication

Customer handling

Job description

Role & responsibilities

An International Voice Process Job is a job where the executives are assigned to handle the calls from customers in different countries, particularly the U.S, Australia, etc. These jobs include product and service support or technical support in which the customer is calling to solve an issue.

Preferred candidate profile

Candidate should be excellent in communication skills, Good to have customer handling skills, Graduates & Undergraduates can also apply, should be flexible to work from office and night shifts

Perks and benefits

Attractive salary package, Weekly five days of work and two days off.