Hiring For International Customer Support- Voice

Copart India Center; Hyderabad; On-site; INR 350,000 - 500,000; Full time

Benefits offered by this job

Shift Allowance

Internet Allowance

2 Way Cab facility

Free Meals

Job summary

Copart India Center in Hyderabad is hiring International Customer Support Representatives for the voice process. The role requires 1–6 years of international customer service experience, full-time employment, and night shift availability.

You will handle inbound calls and emails, delivering quality support. The ideal candidate is a team player with strong English communication, basic computer knowledge, and familiarity with MS Office/Outlook; perks include shift allowance, internet allowance,

Qualifications

• Excellent verbal and written English communication.
• Strong analytical and interpersonal skills.
• Good understanding of call and email etiquettes.
• Basic computer knowledge.
• Familiarity with MS Office and Outlook.
• Patience and customer-handling skills.
• Disciplined and process-oriented approach.

Responsibilities

• Handle inbound customer calls professionally.
• Provide support related to services, vehicle pick-up, payments, and customer queries.
• Respond to customer emails with accurate information.
• Ensure quality standards and communication protocols are maintained.
• Maintain discipline, productivity, and customer-centric approach.
• Deliver positive customer experience in every interaction.

Skills

English communication

Verbal communication

Written communication

Interpersonal skills

MS Office

Outlook

Basic computer knowledge

Patience

Discipline

Education

Any Graduate / Undergraduate

Tools

MS Office

Outlook

Job description

Job Title: International Customer Support Representatives- Voice

Location: Hyderabad

Experience: 1 - 6 Years Experience in International Customer service Employment Type: Full-Time

Shift: Night Shift / Rotational Night Shift

Salary: 3.5-5LPA

Job Description

Copart is hiring Customer Support Representatives for the International Voice Process. We are looking for enthusiastic and customer-focused professionals who can provide exceptional support through calls and emails while ensuring high customer satisfaction.

Key Responsibilities:

• Handle inbound customer calls professionally
• Provide support related to services, vehicle pick-up, payments, and customer queries
• Respond to customer emails with accurate information
• Ensure quality standards and communication protocols are maintained
• Maintain discipline, productivity, and customer-centric approach
• Deliver positive customer experience in every interaction

Ideal Candidate:

• Team Player Need to be flexible and dynamic. Always ready to take up additional responsibilities.
• Talented Need to have good and easy-going personality who can easily connect with others. Being a quick learner is an advantage.
• Innovative Out-of-box thinker with a go getter attitude.
• Positive thinker Self motivated and positive thinker.

Required Skills

• Excellent verbal and written English communication
• Strong analytical and interpersonal skills
• Good understanding of call and email etiquettes
• Basic computer knowledge
• Familiarity with MS Office and Outlook
• Patience and customer-handling skills
• Disciplined and process-oriented approach

Eligibility

• Any Graduate / Undergraduate
• Minimum 1 year experience in international voice process

Perks & Benefits

• Shift Allowance
• Internet Allowance
• 2 Way Cab facility
• Free Meals