International Voice Process | Exp into Customer Support Upto 5.5 LPA

Axis Services; Hyderabad; On-site; INR 330,000 - 550,000; Full time

Job summary

Axis Services located in Hyderabad is seeking candidates for an International Voice Process in customer support. The role requires 1+ year of experience in Customer Support, with exposure to international voice or non-voice processes. Strong English communication, customer service skills, and CRM proficiency are essential.

Rotational shifts and cab facilities are available. Candidates should be adept at resolving customer queries, detail-oriented, and capable of multitasking in a fast-paced

Qualifications

• 1+ year of experience in Customer Support / Customer Service.
• Experience in international voice or non-voice processes is a plus.
• Strong English communication and customer handling abilities.

Skills

Excellent English communication

Customer handling & query resolution

Problem-solving & analytical

Interpersonal and communication

Attention to detail & multitasking

Knowledge of CRM tools

Rotational shifts adaptability

Tools

CRM software

Job description

International Voice Process | Customer Support | 1+ Year Experience | Up to 5.5 LPA

Location: Hyderabad
Process: International voice & Non-voice process
Shifts: Rotational Shifts
Cab: One-Way Cab Facility
Salary: Up to 5.5 LPA

Who Can Apply?

Candidates with 1+ year of experience in Customer Support /Customer Service.

Candidates with International Voice or Non-voice Experience can apply

Desired Candidate Profile

• Excellent English communication skills
• Strong customer handling & query resolution
• Good problem-solving & analytical skills
• Strong interpersonal and communication skills
• Attention to detail and multitasking ability
• Knowledge of CRM tools & customer service processes
• Comfortable working in rotational shifts