International Voice Process - UK & Canadian

Tech Mahindra; Mumbai Suburban; On-site; INR 300,000 - 550,000; Full time

Benefits offered by this job

One-way cab facility (within limits)

Quick onboarding process

Competitive benefits package

Job summary

TECH MAHINDRA in Mumbai invites applicants for an International Voice Process role suitable for experienced professionals and freshers. The position involves handling voice processes and delivering high-quality customer service across multiple time zones.

You will resolve queries with clear communication and interpersonal skills, working in a fast-paced, rotating shifts environment in Mumbai. Freshers are welcome to apply and training will be provided.

Qualifications

• Graduate/Undergraduate degree required.
• Freshers with excellent communication skills encouraged to apply.
• 0–12 months international voice process experience welcomed.

Responsibilities

• Voice Process
• Provide excellent customer service to clients across different time zones
• Resolve customer queries effectively and efficiently

Skills

Voice process

Customer service

Communication

Education

Graduate/Undergraduate degree

Job description

TECH MAHINDRA - HIRING FOR INTERNATIONAL VOICE PROCESS - EXPERIENCED/FRESHERS

Key Responsibilities:

• Voice Process
• Provide excellent customer service to clients across different time zones
• Resolve customer queries effectively and efficiently
• Demonstrate strong communication and interpersonal skills

LOCATION : Mumbai

NOTE- ONLY MUMBAI CANDIDATES CAN APPLY

Eligibility:

• - Graduate/Undergraduate degree
• - Freshers with excellent communication skills can apply (no prior experience required)
• Candidates with 0-12 months of international voice process experience are also welcome to

Selection Process:

• - HR Interview
• - VNA (Voice and Accent) Assessment
• - Ops Interview

Compensation:

• - Experienced Candidates: Up to 5.5 LPA (depending on your last CTC and performance in the interview and process)

Shift Requirements:

• - Candidates should be comfortable working rotational shifts 24*7

Perks and Benefits:

• One-way cab facility (for addresses within designated boundaries)
• Quick onboarding process
• Competitive benefits package