Hiring For Customer SUPPORT_ONLY 6 Months & ABOVE EXP- 24K Salary

Foundever; Chennai; On-site; INR 268,000 - 290,000; Full time

Benefits offered by this job

Free transport

Job summary

Foundever in Chennai, India, is seeking a customer support professional for inbound call handling with a focus on delivering a quality customer experience. The role requires 6+ months of experience, excellent communication, and flexible shifts.

Compensation starts at 24,000 INR per month for 6 months to 1 year, with a 2,500 INR performance bonus and free transport pickup/drop. For 1 year and above, take-home is 26,000 INR per month plus the 2,500 INR bonus.

Qualifications

• Minimum 6 months experience in customer support.
• Excellent communication skills required.
• Immediate joiner preferred.
• Flexible to work shifts.

Responsibilities

• Answer inbound calls within client and management guidelines, delivering quality customer experiences.
• Ensure complaints are recognized, recorded, and resolved effectively.
• Identify opportunities to promote products and services aligned with customer needs.

Skills

Customer support experience 6+ months

Excellent communication skills

Job description

Hi,

Who is Eligible:

1) Only experienced 6 months & above in customer support

2) Should be have excellent communication skills

3) Should be an immediate joiner

4) Should be flexible to work in the below shifts only

Shift 1 5.30pm to 2.30am(Fixed week off on Saturday & Sunday)

Shift 2 8.30pm to 5.30am(Fixed week off on Saturday & Sunday)

Salary : ( Not negotiable)

6 months to 1yr 24k take home per month + Rs 2500 performance bonus + Free transport pick up and drop

1yr & above 26k take home Per

month + Rs 2500 performance bonus + Free transport pick up and drop

Key Responsibilities:

• Answer inbound calls within guidelines established by the client and call center management. Ensure the delivery of a quality customer experience on each transaction
• Ensure that all complaints are recognized, recorded, confirmed and solved effectively.
• Recognize and promote additional products and services to the customers, in line with their needs and requirements and as directed.

"Foundever does not charge candidate any fee for application"