Hiring Customer Support Executives | Freshers and Experienced

Lyros Technologies Pvt Ltd-CMMI Level 3; Bengaluru; On-site; INR 205,000 - 650,000; Full time

Job summary

Lyros Technologies Pvt Ltd-CMMI Level 3 is hiring Customer Support Executives for frontline roles in Bengaluru and Hyderabad. Freshers to 4 years experience can apply, with 2.05 LPA to 6.5 LPA depending on experience and skill. Roles include voice, chat, email, and BPO customer service across day or rotational shifts.

Expect 5-day weeks, transport assistance up to 30 km for eligible US rotational-shift processes, and an emphasis on professional, customer-friendly service.

Qualifications

• Freshers and candidates with 0-4 years of experience can apply.
• Good communication skills in English.
• Basic computer knowledge.
• Good customer-handling and problem-solving skills.
• Willingness to work in day or rotational shifts.
• Immediate joiners or candidates with a short notice period are preferred.

Responsibilities

• Handle customer queries and provide appropriate solutions.
• Communicate with customers through voice, chat or email.
• Resolve customer issues efficiently while maintaining service quality.
• Maintain a professional and customer-friendly approach.
• Follow company processes, quality standards and performance guidelines.

Skills

English communication

Customer handling

Problem solving

Basic computer knowledge

Job description

Hiring: Customer Support Executives | Freshers Experienced

Lyros is hiring Customer Support Executives for leading MNCs in Hyderabad Bangalore (Bengaluru).

Job Role: Customer Support Executive / Customer Service Executive

Experience: 0-4 years

Locations: Hyderabad Bangalore

Openings: Voice, Non-Voice, Chat Support, Email Support, BPO Customer Service

Salary

• Freshers: 2.05 LPA 4.0 LPA
• Experienced: Up to 6.5 LPA, depending on experience, skills process

Work Details

• Working Days: 5 days
• Shifts: Day shifts US rotational shifts
• Transportation: 2-way transport up to 30 km for eligible US rotational-shift processes

Responsibilities

• Handle customer queries and provide appropriate solutions
• Communicate with customers through voice, chat or email
• Resolve customer issues efficiently while maintaining service quality
• Maintain a professional and customer-friendly approach
• Follow company processes, quality standards and performance guidelines

Eligibility

• Freshers and candidates with 0-4 years of experience can apply
• Good communication skills in English
• Basic computer knowledge
• Good customer-handling and problem-solving skills
• Willingness to work in day or rotational shifts
• Immediate joiners or candidates with a short notice period are preferred

Our recruitment team will contact shortlisted candidates regarding the available process, salary, shift timings and interview details.