Process Executive

Lyros Technologies Pvt Ltd-CMMI Level 3; Bengaluru; On-site; INR 205,000 - 650,000; Full time

Job summary

Lyros Technologies Pvt Ltd-CMMI Level 3 in Bangalore (Bengaluru) and Hyderabad is hiring Customer Support Executives for freshers and professionals with 0-5 years of experience. Roles include various Customer Support, BPO, Voice, Non-Voice, Chat and Email processes across multiple projects.

Salary ranges from 2.05 LPA to 4.0 LPA for freshers, up to 6.5 LPA for experienced candidates, with 5 working days and day/rotational US shifts. Immediate joining is preferred.

Qualifications

• Freshers and experienced candidates with 0-5 years of experience can apply.
• Good communication skills in English.
• Basic computer knowledge.
• Good customer-handling and problem-solving skills.
• Willingness to work in day or rotational shifts.
• Candidates who can join immediately or within a short notice period are preferred.

Responsibilities

• Handle customer queries and provide appropriate solutions.
• Communicate with customers through voice, chat or email, depending on the process.
• Resolve customer issues efficiently while maintaining service quality.
• Maintain a professional and customer-friendly approach.
• Follow company processes, quality standards and performance guidelines.

Skills

Good communication

Basic computer knowledge

Problem-solving

Job description

Customer Support Executive Freshers Experienced

Lyros is hiring Customer Support Executives for leading MNCs in Bangalore (Bengaluru) and Hyderabad.

We are hiring candidates with 0-5 years of experience for multiple Customer Support, Customer Service, BPO, Voice Process, Non-Voice, Chat Support and Email Support opportunities.

Job Details

Job Role: Customer Support Executive / Customer Service Executive

Experience: 0-5 Years

Locations: Bangalore (Bengaluru) Hyderabad

Salary:

• Freshers: 2.05 LPA - 4.0 LPA
• Experienced: Up to 6.5 LPA and based on experience, skills and process.

Working Days: 5 Days

Shifts: Day Shifts Rotational Shifts (US)

Transportation: 2 Way Transport for ( 30 Kms) US Rotational Shifts

Responsibilities

• Handle customer queries and provide appropriate solutions.
• Communicate with customers through voice, chat or email, depending on the process.
• Resolve customer issues efficiently while maintaining service quality.
• Maintain a professional and customer-friendly approach.
• Follow company processes, quality standards and performance guidelines.

Eligibility

• Freshers and experienced candidates with 0-5 years of experience can apply.
• Good communication skills in English.
• Basic computer knowledge.
• Good customer-handling and problem-solving skills.
• Willingness to work in day or rotational shifts.
• Candidates who can join immediately or within a short notice period are preferred.

Why Apply?

• Opportunities with leading MNCs.
• Openings for both freshers and experienced candidates.
• Multiple customer support and BPO processes.
• Competitive salary packages.
• Career growth opportunities.
• Job opportunities available in Bangalore and Hyderabad .