Hiring \"CRM Tester\" @ Coforge

Coforge; Pune District; On-site; INR 600,000 - 800,000; Full time

Job summary

Coforge in Pune, India is seeking a CRM Testing Specialist to ensure CRM applications meet functional and quality standards. You will perform functional, regression, integration, and UAT testing, document defects, and contribute to QA procedures. A strong foundation in testing tools and CRM knowledge is essential.

The role emphasizes collaboration with the development team and maintaining clear documentation to support reliable CRM deployments.

Qualifications

• A bachelor's degree in IT, Computer Science, Business Administration, or a related field.
• Experience with testing tools and methodologies is a must.
• Proficiency in CRM testing and QA processes is preferred.

Responsibilities

• Conducting functional, regression, integration, and user acceptance testing (UAT) for CRM applications.
• Collaborating with the CRM development team to ensure consistent project execution.
• Identifying and documenting bugs, and creating and maintaining documentation for QA procedures.

Skills

Software testing

Problem solving

CRM systems

Data management

Customer service

Education

Bachelor’s degree in IT/CS/Business Administration

Tools

JIRA

TestRail

HP ALM

Job description

Role & responsibilities

CRM Testing Job Description

The role of a CRM Testing Specialist involves a range of responsibilities and skills that are essential for ensuring the reliability and functionality of CRM systems. Here are some key aspects of the job description:

• Responsibilities: Conducting functional, regression, integration, and user acceptance testing (UAT) for CRM applications. Collaborating with the CRM development team to ensure consistent project execution. Identifying and documenting bugs, and creating and maintaining documentation for quality assurance procedures.

• Skills Required: Proficiency in software testing methodologies, problem-solving skills, and a strong understanding of CRM systems, customer service, and data management. Experience with testing tools such as JIRA, TestRail, or HP ALM is preferred.

• Qualifications: A bachelor's degree in IT, Computer Science, Business Administration, or a related field. Experience with testing tools and methodologies is a must.

Preferred candidate profile