Lead Software Development Engineer in Test - CRM Modules Job ID: 358462

Zealant Consulting Group; India; On-site; INR 1,500,000 - 2,500,000; Full time

Job summary

Zealant Consulting Group in India is seeking an experienced quality lead to own end-to-end quality across multiple CRM core modules and teams. The candidate will define and drive the quality strategy while leading and mentoring SDETs.

The position requires strong expertise in test automation frameworks, experience in testing complex web applications or B2B SaaS platforms, and a proven track record of leading quality initiatives.

Qualifications

• 7+ years of experience testing complex web applications or B2B SaaS platforms.
• Proven experience leading SDETs or quality initiatives across teams.
• Strong background driving automation goals and outcomes.

Responsibilities

• Own end-to-end quality across multiple CRM core modules.
• Define and drive quality strategy, closing systemic gaps.
• Lead, mentor, and nurture SDETs.

Skills

Test automation frameworks

API testing

Performance/load testing

Backend validation

CI/CD pipelines

Cloud-native environments

Web application testing

Leadership

Communication skills

Customer-first mindset

Job description

Responsibilities

• Own end-to-end quality across multiple CRM core modules and teams, acting as the final authority on release readiness
• Define and drive quality strategy, identifying systemic gaps in process, tooling, and execution—and closing them sustainably
• Lead, mentor, and nurture SDETs—setting clear expectations, guiding prioritization, and raising the overall quality bar
• Establish and execute a strong automation vision, ensuring scalable, reliable coverage and supporting the team in automating complex workflows and integrations
• Plan and strategize testing for releases, balancing speed, risk, and coverage while adapting to changing priorities
• Partner closely with Product, Engineering, Support, and Leadership to surface risks early and influence decisions with data
• Advocate firmly for quality—taking a stand to hold or delay releases when necessary, even under delivery pressure
• Build a culture of ownership, accountability, and customer-first thinking across teams
• Drive change with empathy and clarity, pushing improvements with minimal friction while staying firm on standards

Requirements

• 7+ years of experience testing complex web applications or B2B SaaS platforms
• Proven experience leading SDETs or quality initiatives across teams
• Extensive hands-on experience with test automation frameworks (Playwright, Cypress, Selenium, etc.) and scalable test design
• Strong background driving team-wide automation goals and outcomes
• Expertise in API testing, performance/load testing, and backend validation
• Deep understanding of system architecture, databases, integrations, and distributed systems
• Hands-on experience with CI/CD pipelines and cloud-native environments
• Ability to debug complex issues across services and environments
• Excellent communication skills—clear, assertive, and effective with all stakeholders
• Strong product sense and a customer-first quality mindset