Hiring Business Analyst At Golden Gate Restaurant Group – Apply Now

Golden Gate Restaurant Group; Puducherry; On-site; INR 600,000 - 900,000; Full time

Benefits offered by this job

Collaborative work environment

Exposure to large-scale projects

Innovation-driven culture

Job summary

Golden Gate Restaurant Group is seeking a Business Analyst to drive digital transformation initiatives across sales and operations. In this role, you will work closely with business, product, and engineering teams to optimize processes and implement scalable solutions.

Responsibilities include gathering requirements, designing workflows, and supporting testing. An ideal candidate has 3–5 years of experience, strong business analysis skills, and familiarity with E-commerce systems, CRM, and tools like Jira.

Qualifications

• 3–5 years of experience as a Business Analyst or Product Analyst.
• Strong experience in implementing systems like E-commerce, POS, and CRM.
• Ability to create detailed documentation such as BRD and User Stories.

Responsibilities

• Gather and analyze requirements from business teams.
• Design business workflows and system flows.
• Create test scenarios and support UAT.

Skills

Business analysis

Documentation skills

Process flow design

Basic understanding of APIs

Tools

Jira

Confluence

Draw.io

Miro

Figma

SQL

Job description

Business analyst Role Overview

As a Business Analyst at Golden Gate Restaurant Group, you will drive digital transformation initiatives across sales and operations ecosystems. You will work closely with business, product, and engineering teams to analyze requirements, optimize processes, and implement scalable solutions across platforms like E-commerce, POS, CRM, and delivery systems.

About the Company

Golden Gate Restaurant Group is a leading food & beverage organization known for managing popular restaurant chains and driving innovation in customer experience. The company focuses on digital transformation to enhance operations, customer engagement, and business growth across its ecosystem.

Key Responsibilities

Business Analysis

• Gather and analyze requirements from business teams
• Work with stakeholders to define product goals and needs
• Analyze current processes (AS-IS) and propose improvements (TO-BE)

Documentation

• Prepare key documents such as:
  • BRD (Business Requirement Document)
  • User Stories
  • Use Cases
  • Functional Specifications

Process & Flow Design

• Design business workflows and system flows
• Collaborate with UI/UX teams to create wireframes

Project Collaboration

• Act as a bridge between Business, Product, and Engineering teams
• Support technical teams in understanding business requirements
• Track progress and ensure timely delivery

Testing & Validation

• Create test scenarios and support UAT
• Ensure solutions meet business requirements

Requirements

Experience

• 3–5 years of experience as a Business Analyst or Product Analyst
• Experience in implementing systems such as:
  • E-commerce
  • OMS (Order Management System)
  • POS (Point of Sale)
  • Delivery platforms
  • CRM / Loyalty systems

Skills

• Strong business analysis and documentation skills
• Ability to create process flows (sequence diagrams, system flows)
• Basic understanding of APIs and system integrations

Tools (Preferred)

• Jira / Confluence
• Draw.io / Miro / Figma
• Basic SQL knowledge

Nice to Have

• Experience in Retail or F&B industry
• Exposure to E-commerce or Delivery platforms
• Knowledge of loyalty or membership systems

Why Join Us?

• Work on large-scale digital transformation projects
• Exposure to end-to-end business and technology ecosystems
• Collaborative and innovation-driven environment