Healthcare Counsellor

Jeena Sikho Lifecare; Panvel; On-site; INR 223,000 - 279,000; Full time

Job summary

Jeena Sikho Lifecare Ltd. Panvel, महाराष्ट्र येथे हॉस्पिटल काउंसलर पदासाठी compassionate व रोगी-केंद्रित भूमिका शोधते. उमेदवार रुग्ण व कुटुंबीयांना उपचारांच्या प्रवासात भावनिक मार्गदर्शन देईल, उपचार योजना स्पष्ट करेल व रुग्णाचा अनुभव सुरळीत ठेवेल.

या पदासाठी सामाजिक-मानसिक कौशल्ये आवश्यक आहेत; संवेदनशील परिस्थिती हाताळण्यासाठी व्यावसायिक द مهर्ता आवश्यक आहे. 6 दिवसांची वर्किंग डेज व 9 तास शिफ्ट आहेत; प्राथमिक पगार Up to 25k असल्याची माहिती जाहिरातीत आहे.

Qualifications

• Bachelors degree in Psychology, Social Work, Healthcare Management, or related field (preferred).
• Prior experience in hospital/healthcare counseling is an advantage.
• Excellent communication and interpersonal skills.
• Empathetic, patient, and emotionally intelligent.
• Ability to handle sensitive situations professionally.

Responsibilities

• Counsel patients and their families regarding treatment procedures and healthcare services.
• Provide emotional support and reassurance to patients during consultations and treatment.
• Explain medical processes, therapies, and wellness programs in simple, understandable language.
• Coordinate with doctors, nursing staff, and hospital departments to ensure seamless patient care.
• Maintain accurate records of patient interactions and follow-ups.
• Assist in resolving patient queries, concerns, and complaints.
• Guide patients regarding lifestyle changes, diet plans, and wellness programs as advised by medical professionals.
• Ensure high levels of patient satisfaction and engagement.

Skills

Communication skills

Interpersonal skills

Empathy

Patient counseling

Marathi proficiency

Education

Bachelor's degree in Psychology

Social Work

Healthcare Management

Job description

Company: Jeena Sikho Lifecare Ltd.
Working Days: 6 Days per Week
Shift Duration: 9 Hours per Day
Salary/Budget: Up to 25k

Language - Marathi must

Job Summary

We are seeking a compassionate and patient-focused Hospital Counselor to support patients and their families throughout their treatment journey. The counselor will provide emotional guidance, explain treatment plans, address concerns, and ensure a smooth patient experience within the hospital.

Key Responsibilities

• Counsel patients and their families regarding treatment procedures and healthcare services.
• Provide emotional support and reassurance to patients during consultations and treatment.
• Explain medical processes, therapies, and wellness programs in simple, understandable language.
• Coordinate with doctors, nursing staff, and hospital departments to ensure seamless patient care.
• Maintain accurate records of patient interactions and follow-ups.
• Assist in resolving patient queries, concerns, and complaints.
• Guide patients regarding lifestyle changes, diet plans, and wellness programs as advised by medical professionals.
• Ensure high levels of patient satisfaction and engagement.

Required Skills & Qualifications

• Bachelors degree in Psychology, Social Work, Healthcare Management, or related field (preferred).
• Prior experience in hospital/healthcare counseling is an advantage.
• Excellent communication and interpersonal skills.
• Empathetic, patient, and emotionally intelligent.
• Ability to handle sensitive situations professionally.