Counsellor

St Jude India ChildCare Centres; New Delhi; On-site; INR 350,000 - 520,000; Full time

Job summary

St Jude India ChildCare Centres in Delhi seeks a Counsellor to support families through cancer treatment, providing emotional care and guidance to parents. The role collaborates with Centre Lead, maintaining confidential records and delivering group sessions as needed.

The Counsellor will document sessions, ensure follow-up support, and engage with staff to address psychological and behavioural needs of beneficiaries, while upholding dignity and confidentiality.

Qualifications

• Graduate degree or diploma in counselling or related field.
• 3–4 years of counselling experience.
• Empathetic and mature handling of beneficiaries.

Responsibilities

• Counselling addresses emotional and psychological needs of beneficiaries and staff.
• Identify and respond to behavioural changes due to treatment.
• Counsel parents at induction, during stay, and before discharge.
• Provide follow-up counselling and regular feedback to Centre Leads.
• Conduct group sessions to address common family issues.
• Document each session confidentially and submit detailed reports.

Skills

Communication

Presentation skills

Computer literacy

Social awareness

Independence

Interpersonal skills

Execution mindset

Education

Degree in counselling/Life skill education/Psychology

Tools

Excel

PowerPoint

Mail champ

Job description

Counsellor

About Us:

About St Jude India ChildCare Centres

St. Jude India ChildCare Centres (St. Judes) bridges the gap between medical treatment and holistic care that is required by a child undergoing cancer treatment. It provides them with a hygienic, protective, and nurturing environment, which gives children the best chance of beating cancer.

Founded in 2006 by Shyama and Nihal Kaviratne, and a dedicated group of volunteers, St Judes offers a home away from home to underprivileged families during their childs treatment for cancer. It provides children battling cancer, and their parents accommodation, transportation facilities, counselling, educational and recreational activities along with art-based therapies and yoga without any cost.

It works alongside Tata Memorial Hospital, AIIMS, New Delhi, Tata Medical Centre, Kolkata, and cancer hospitals in Chennai, Hyderabad, Jaipur, Mumbai, Vellore, Varanasi, Muzaffarpur, Vizag, and Kolkata. To know more: https://www.stjudechild.org/

Role:

The Counsellor is an integral member of the staff team and provides support to the Centre Lead in all aspects of the supervision of families and housekeeping staff. The Counsellor qualifications are a graduate degree, diploma, some college education and previous work experience in a related field. The ability to be empathetic and handle the beneficiaries maturely is essential, as the role would involve supporting needy families.

Key Responsibilities

• Counselling will take into account the emotional and psychological needs of the beneficiaries and staff
• Help identify, understand and treat behavioural changes attributable to the treatment of disease.
• Counselling Parents on the following occasions:
• Induction post 3 weeks
• During stay as needed by Parents or as recommended by Centre Staff or felt necessary by the counsellor herself
• Exit counselling just before discharge
• As and when required after the return
• Counselling beneficiaries on behavioural issues brought to counsellors notice or any medical or other need of the beneficiaries.
• Is responsible for providing follow up counselling as needed.
• Provides regular feedback to Centre Leads to help them handle situations in the centre.
• Conducts group sessions to guide common problems faced by families.
• Counselling Staff
• If behavioural issues have been brought to notice by colleagues/ seniors or families
• If the staff has their own emotional needs
• Documentation
• The counsellor shall also complete documentation after every counselling session in the expected format in the way that such information can be easily retraced to as and when required, fully bearing in mind the aspect of confidentiality,
• Submits regular detailed reports

Desired Competencies

• Excellent and fluent in written, oral communication skills in English, Hindi.
• Good written and verbal presentation skills
• Sound knowledge of computer applications, including excel, PowerPoint, Mail champ
• Bent of mind for understanding social issues
• Ability to work independently, without constant direction
• Ability to identify work
• Relationship building (inter-personal skills)
• Strong execution mind set

Qualification and Experience

• Degree in counselling/Life skill education/Psychology
• 3 to 4 years of experience practicing Counselling.