Head of Sales

Evol Jewels; Hyderabad; On-site; INR 1,200,000 - 1,800,000; Full time

Job summary

Evol Jewels, based in India, seeks a Head of Sales & Business Development to lead the sales organisation and grow profitable channels across Hyderabad, Bengaluru and selected markets. You will own sales performance, margins, client relationships and commercial expansion across stores and partnerships.

You will translate growth ambitions into structured sales plans, build teams and processes, and drive partner relationships to deliver a premium buying experience as Evol scales globally.

Qualifications

• 4–6 years of experience in sales leadership for revenue, margins, teams and business development.
• Strong track record in luxury or premium retail; jewellery experience preferred.
• Experience improving store performance through consultative selling and disciplined execution.
• Experience developing retail partnerships and new channels or locations.
• Understanding of channel economics, discount controls, forecasting and collections.
• Ability to use CRM data to manage pipelines and improve performance.

Responsibilities

• Own sales performance and corporate plans by store, channel and product category.
• Lead store and channel productivity, staffing, and customer experience improvements.
• Build lasting client relationships through personalised consultations and portfolio management.
• Establish sales discipline with enquiry handling, appointments, quotes and closures.
• Develop distribution partnerships with shop‑in‑shop and hotel boutique partners.
• Own partner commercial performance including settlements and terms adherence.
• Lead exhibition sales, target setting, teams and post‑event follow-up.
• Explore international opportunities in selected markets and build entry plans.
• Build and mentor the sales organisation with targets and incentives.
• Translate market feedback into assortment and demand planning.

Skills

Sales Leadership

Luxury Retail

CRM

Channel Development

Negotiation

Team Building

Tools

CRM systems

Job description

We are looking for a Head of Sales & Business Development to lead Evol’s sales organisation and build commercially sustainable routes to growth.

You will own sales performance, realised margins, client relationships and commercial expansion across existing stores and assigned channels. Your mandate includes strengthening our Hyderabad and Bengaluru stores, developing shop-in-shop and hotel boutique partnerships, driving exhibition sales and evaluating opportunities in selected international markets.

Working closely with the founders and other department heads, you will translate growth ambitions into sales plans, qualified opportunities and accountable execution. You will build the team, processes and partner relationships needed to deliver a consistent luxury buying experience as Evol expands.

Key Responsibilities

• Own sales performance: Develop and deliver annual, quarterly and monthly plans by store, channel and product category. Take accountability for net sales, realised gross profit, discount discipline and timely collections.
• Improve store and channel productivity: Lead performance reviews, staffing plans and corrective actions across stores and assisted digital selling. Improve consultation quality, conversion and team productivity while protecting customer experience.
• Build lasting client relationships: Establish standards for personalised consultations, client portfolios, follow-ups, referrals and occasion-led engagement. Ensure accurate communication of product specifications and approved service commitments.
• Establish sales discipline: Implement clear processes for enquiry allocation, response times, appointments, quotations and closure. Maintain reliable CRM records, forecasts and lost-sale analysis, working with Marketing to improve demand quality and conversion.
• Develop distribution partnerships: Identify, qualify and negotiate opportunities with shop-in-shop partners, hotel boutiques and other suitable retail platforms. Prepare business cases covering customer fit, commercial terms, stock requirements, staffing and expected returns.
• Own partner commercial performance: Lead approved partnerships from negotiation through activation and ongoing review. Monitor sell-through, contribution, settlements and adherence to commercial terms, coordinating operational delivery with the relevant teams.
• Lead exhibition sales: Recommend exhibitions based on audience fit and commercial potential. Own sales targets, appointment plans, selling teams and post-event follow-up. Evaluate performance after participation costs, including subsequent sales within an agreed tracking period.
• Develop international opportunities: Assess selected countries and cities in the USA, Europe and the Middle East. Build partner pipelines and recommend entry formats, pilot budgets and commercial criteria for scaling or discontinuing initiatives.
• Build the sales organisation: Hire, coach and develop store leaders, sales teams and business-development capability. Establish targets, training and performance expectations, and recommend incentives aligned with profitable growth.
• Turn market feedback into decisions: Capture customer preferences, product requests, pricing objections and stock-related lost sales. Use these insights to inform assortment and demand planning, and present monthly results, risks and recommendations to leadership.

Requirements

• 4-6 years of experience in sales leadership, with responsibility for revenue, margins, teams and business development.
• A strong track record in luxury or premium retail; jewellery experience is strongly preferred.
• Demonstrated ability to improve store performance through consultative selling, client relationship management and disciplined execution.
• Experience developing retail partnerships, new channels or locations, including commercial negotiation and business-case evaluation.
• Strong understanding of channel economics, discount controls, forecasting and collections.
• Confidence using CRM systems and sales data to manage pipelines, identify gaps and improve performance.
• Experience with exhibitions, private selling events or international business development will be valuable.
• Strong leadership and communication skills, with the ability to build teams, work across functions and travel for business development and retail execution.

What You’ll Gain

• The opportunity to lead sales and commercial expansion for a growing luxury jewellery brand.
• Ownership across established stores, new retail formats, partnerships and selected international opportunities.
• Close collaboration with founders and senior leadership, with scope to build the team and systems that support sustainable growth.

Why Join Evol

This role offers the opportunity to strengthen an existing retail business while shaping how Evol reaches new customers and markets. We are looking for a leader who combines relationship-building with commercial judgment, develops confident teams and takes ownership from opportunity through to results.