Head of Administration and Operations (Lucknow)

Hr Jobs Consultancy; Lucknow; On-site; INR 1,800,000 - 3,000,000; Full time

Job summary

Hr Jobs Consultancy in Lucknow invites a Head of Administration and Operations to lead day-to-day admin and site operations. You will partner with department heads and vendors to drive strategic goals, optimize processes, and ensure regulatory compliance across the enterprise.

The role requires strong leadership, financial acumen, and experience implementing performance metrics to improve efficiency and reduce costs.

Qualifications

• Strategic thinking and planning for enterprise-wide programs.
• Strong leadership and people management skills.
• Ability to analyze operational performance with metrics.

Responsibilities

• Provide strategic and tactical operational oversight of the site.
• Manage a team in administration and facilities support.
• Negotiate and manage relationships with contractors, suppliers and vendors.
• Oversee real estate, lease management and managed services.
• Budget oversight and cost controls for site operations.
• Collaborate with CEO to monitor performance metrics and provide insights.

Skills

Strategic Thinking

Operational Excellence

Leadership and People Management

Financial Acumen

Stakeholder Management

Compliance and Risk Management

Cultural Sensitivity

Job description

Head of Administration and Operations

Preferred candidate profile

• Develop, implement, and monitor day-to-day administrative and operational systems and processes to provide visibility into the goals, progress, and obstacles of key initiatives
• Draw on relationships with department heads, external partners, and vendors to make decisions regarding administrative requirements and operational activity and strategic goals
• Plan, monitor, and analyze key metrics for day-to-day operations to ensure efficient and timely completion of tasks
• Devise strategies for ensuring the growth of programs enterprise-wide, and implement process improvements to maximize output and minimize costs
• Adhere to the companies policies and standards, and ensure that laws and regulations are being followed

Operational Management

• Provide strategic and tactical operational oversight of the site to ensure effective operations
• Manage a team both directly and indirectly in the administration and support of site facilities

Vendor Management

• Negotiate, manage and oversee relationships with Contractors, Key Suppliers and Vendors

Real Estate and Facilities Management

• Workforce/Capacity Planning: Partner with HR&Talent Acquisition to ensure alignment to headcount plan and forecast
• Direct management of Admin and Operations Lead/Managers, transportation services and others
• Manage relationships with real estate landlord, vendors, contractors etc., for lease management and any managed service we engage with
• Budget oversight - manage budget for site operations, ensuring cost controls are in place

Performance Metrics

• Collaborate with our CEO to monitor and optimize key performance metrics to track operational success and identify areas for improvement
• Create meaningful and actionable insights through analytics and reporting to be used locally and globally in decision making.
• Provide regular performance metrics updates to the local India Leadership Team

Competencies

• Strategic Thinking
• Operational Excellence
• Leadership and People Management
• Financial Acumen
• Stakeholder Management
• Compliance and Risk Management
• Cultural Sensitivity