Head - HR & Administration

Crystal Group; Mumbai; On-site; INR 2,500,000 - 4,500,000; Full time

Job summary

Crystal Group in Mumbai seeks an experienced Head HR & Administration to oversee HR and administrative functions, including policy implementation, compliance and vendor coordination. The role requires strong leadership, confidentiality and the ability to manage multiple responsibilities across head office and project sites.

You will drive end-to-end HR operations, office management, documentation control and cross-functional collaboration with management and external stakeholders.

Qualifications

• Graduate in any discipline; MBA/PG in HR preferred.
• Minimum 15 years of HR and Admin experience, preferably in the real estate or construction industry.
• Strong knowledge of HR operations, administration and statutory compliance.
• Proven experience in office management, documentation control and records custodianship.
• Excellent communication, coordination, negotiation and problem-solving skills.
• Ability to manage multiple priorities independently and handle confidential information.
• Proficiency in MS Office, HRMS/ERP systems and administrative reporting.

Responsibilities

• Manage end-to-end HR operations, including recruitment, onboarding, performance management and exit formalities.
• Oversee attendance, leave management, payroll coordination, employee records and HR policies.
• Handle employee relations, grievances, disciplinary matters and manpower planning.
• Ensure implementation of HR policies, procedures and labour law compliance.
• Coordinate recruitment requirements and manpower deployment for head office and project sites.
• Oversee the complete administration and day-to-day functioning of head office and project sites.
• Manage office infrastructure, housekeeping, security, maintenance, utilities, transport and facility management.
• Coordinate with vendors, contractors, service providers, societies and external agencies.
• Monitor administrative expenses, office supplies, maintenance contracts and service quality.
• Ensure smooth coordination across departments and locations.
• Act as the single point of contact and custodian for company documents, records and official documentation.
• Maintain and control company agreements, property documents, legal papers, statutory records, employee files, licences, registrations and other confidential documents.

Skills

HR Operations

Administration

Employee Relations

Policy Implementation

Vendor Coordination

Documentation Control

Labour Law Compliance

Communication Skills

MS Office

ERP/HRMS

Education

MBA/PG in HR

Graduation in any discipline

Tools

MS Office

HRMS/ERP systems

Job description

We are looking for an experienced and dynamic Head HR & Administration to oversee the complete HR and administrative functions of the organisation. The candidate will be responsible for managing end-to-end HR operations, overall office administration, facilities, documentation, statutory compliance, vendor coordination and smooth functioning of head office and project sites.

The role requires strong leadership, organisational skills, confidentiality and the ability to independently manage multiple responsibilities while acting as a key coordination point between management, employees, departments and external stakeholders.

Key Roles & Responsibilities

1. Human Resources Management

• Manage end-to-end HR operations, including recruitment, onboarding, employee engagement, performance management and exit formalities.
• Oversee attendance, leave management, payroll coordination, employee records and HR policies.
• Handle employee relations, grievances, disciplinary matters and manpower planning.
• Ensure implementation of HR policies, procedures and applicable labour law compliance.
• Coordinate recruitment requirements and manpower deployment for head office and project sites.

2. Administration & Office Management

• Oversee the complete administration and day-to-day functioning of the head office and project sites.
• Manage office infrastructure, housekeeping, security, maintenance, utilities, transport and facility management.
• Coordinate with vendors, contractors, service providers, societies and external agencies.
• Monitor administrative expenses, office supplies, maintenance contracts and service quality.
• Ensure smooth coordination across departments and locations.

3. Document Custodianship & Records Management

• Act as the single point of contact and custodian for company documents, records and official documentation.
• Maintain and control company agreements, property documents, legal papers, statutory records, employee files, licences, registrations and other confidential documents.
• Ensure proper filing, document tracking, version control, secure storage, retrieval and timely renewal of records.
• Coordinate document collection, verification, signatures, approvals and submission with management, legal consultants, banks, auditors and relevant departments.
• Maintain a central document register and ensure authorised access, confidentiality and accountability.

4. Compliance & Legal Coordination

• Monitor applicable HR, labour law and statutory compliance requirements.
• Coordinate with consultants, auditors and relevant authorities for documentation, inspections, renewals and submissions.
• Maintain compliance calendars, records and supporting documentation.
• Coordinate with legal teams on agreements, property-related documentation and other corporate requirements.

5. Management & Cross-Functional Coordination

• Serve as a key coordination link between management, HR, Accounts, Purchase, Projects, Sales, Stores and external stakeholders.
• Execute management instructions and ensure timely follow-up and closure of assigned matters.
• Prepare administrative reports, MIS, trackers and periodic status updates.
• Identify process gaps and implement systems, checklists and standard operating procedures to improve efficiency.
• Oversee ERP, attendance management systems and other administrative processes, wherever applicable.

Required Skills & Qualifications

• Graduate in any discipline; MBA/PG qualification in HR or a related field preferred.
• Minimum 15 years of relevant experience in HR and Administration, preferably in the real estate or construction industry.
• Strong knowledge of HR operations, employee management, administration and statutory compliance.
• Proven experience in office management, documentation control and records custodianship.
• Excellent communication, coordination, negotiation and problem-solving skills.
• Ability to manage multiple priorities independently and handle confidential information.
• Proficiency in MS Office, HRMS/ERP systems and administrative reporting.