Head Ecommerce

Wow Momo Foods; Bengaluru; On-site; INR 5,000,000 - 9,000,000; Full time

Job summary

Wow Momo Foods in Bengaluru is seeking a Head E-commerce (Quick Commerce) to scale our digital grocery business across India’s leading platforms. You will own end-to-end P&L, lead high-performing teams, and build strategic partnerships with Blinkit, Zepto, Swiggy Instamart, Flipkart Minutes, Amazon, and BigBasket to drive profitable growth.

The role requires strong category management, operational excellence, and a data-driven mindset to expand reach, optimize margins, and launch new initiatives

Qualifications

• MBA from a reputed institute preferred.
• 10–18 years of experience in FMCG, Consumer Goods, Food & Beverage, or Retail.
• Extensive experience managing Quick Commerce and modern e-commerce channels.
• Proven expertise with Blinkit, Zepto, Swiggy Instamart, Flipkart Minutes, Amazon, BigBasket, and other leading online marketplaces.

Responsibilities

• Own and deliver the complete P&L for the e-commerce and quick-commerce business.
• Develop annual business plans, revenue targets, profitability goals, and growth strategies.
• Drive sustainable sales growth while optimizing margins, trade investments, and ROI.
• Monitor key financial metrics including revenue, gross margin, contribution margin, and profitability.
• Lead business across Blinkit, Zepto, Swiggy Instamart, Flipkart Minutes, Amazon, BigBasket, and emerging platforms.
• Build strategic relationships with key account managers and senior stakeholders across partner platforms.
• Negotiate annual commercial agreements, joint business plans, visibility investments, and promotional calendars.

Skills

P&L management

Category management

Key account management

Commercial negotiations

Data-driven decisions

Stakeholder management

Team leadership

Strategy leadership

Quick commerce

Digital commerce

Education

MBA

Job description

About the Role

We are looking for a highly accomplished Head E-commerce (Quick Commerce) to lead and scale our digital commerce business across India's leading quick-commerce and e-commerce platforms. The ideal candidate will have a proven track record of driving profitable growth, owning end-to-end P&L, leading high-performing teams, and building strategic partnerships with platforms such as Blinkit, Zepto, Swiggy Instamart, Flipkart Minutes, Amazon, BigBasket, and other modern trade e-commerce channels.

This leadership role requires strong commercial acumen, category management expertise, operational excellence, and the ability to execute high-growth strategies in the fast-paced FMCG ecosystem.

Key Responsibilities

Business & P&L Management

• Own and deliver the complete P&L for the e-commerce and quick-commerce business.
• Develop annual business plans, revenue targets, profitability goals, and growth strategies.
• Drive sustainable sales growth while optimizing margins, trade investments, and ROI.
• Monitor key financial metrics including revenue, gross margin, contribution margin, and profitability.

Quick Commerce Business Development

• Lead business across Blinkit, Zepto, Swiggy Instamart, Flipkart Minutes, Amazon, BigBasket, and emerging quick-commerce platforms.
• Build strategic relationships with key account managers and senior stakeholders across partner platforms.
• Negotiate annual commercial agreements, joint business plans (JBPs), visibility investments, and promotional calendars.
• Identify expansion opportunities across cities, dark stores, assortment, and new product launches.

Category Management

• Drive category growth through data-driven assortment planning and portfolio optimization.
• Manage pricing, promotions, availability, and merchandising to maximize sales and profitability.
• Analyze category performance, consumer behavior, and competitive trends to identify growth opportunities.
• Collaborate with marketing, supply chain, finance, and sales teams for successful execution.

Commercial Excellence

• Develop annual promotional and activation calendars aligned with business objectives.
• Improve campaign effectiveness using platform analytics and customer insights.
• Ensure strong visibility through sponsored ads, banners, search optimization, and platform-led campaigns.
• Drive market share growth within assigned categories.

Operations & Supply Chain

• Ensure high fill rates, optimal inventory availability, and efficient replenishment.
• Partner with supply chain teams to minimize stock-outs and excess inventory.
• Improve operational KPIs including order fulfillment, service levels, and inventory productivity.
• Drive continuous improvements in forecasting and demand planning.

Team Leadership

• Lead, mentor, and develop a high-performing e-commerce and category management team.
• Build a culture of ownership, collaboration, and performance excellence.
• Set clear KPIs, conduct performance reviews, and create succession plans for key roles.

Data & Analytics

• Utilize sales dashboards, business intelligence tools, and platform analytics to drive decisions.
• Monitor key metrics including GMV, NSV, conversion, repeat purchase, market share, contribution margin, ROI, and customer acquisition.
• Present monthly business reviews and strategic recommendations to senior leadership.

Desired Candidate Profile

• MBA from a reputed institute preferred.
• 10–18 years of experience in FMCG, Consumer Goods, Food & Beverage, or Retail.
• Extensive experience managing Quick Commerce and modern e-commerce channels.
• Proven expertise with Blinkit, Zepto, Swiggy Instamart, Flipkart Minutes, Amazon, BigBasket, and other leading online marketplaces.
• Strong experience in P&L management, category management, key account management, and commercial negotiations.
• Demonstrated success in scaling revenue while improving profitability.
• Strong analytical skills with hands‑on experience using sales dashboards and business analytics.
• Excellent stakeholder management and negotiation skills.
• Proven ability to lead and inspire cross-functional teams in a high-growth environment.

Key Competencies

• Strategic Business Leadership
• P&L Ownership
• Quick Commerce Expertise
• Category Management
• Key Account Management
• Commercial Negotiation
• Revenue & Profitability Growth
• Team Leadership & Coaching
• Data-Driven Decision Making
• Supply Chain Collaboration
• Digital Commerce Strategy
• Business Planning & Forecasting

Success Metrics

• Revenue and GMV growth
• EBITDA and contribution margin improvement

  Success Metrics