Guest Service Officer

Hyatt Hotels Corporation; Pune District; On-site; INR 280,000 - 360,000; Full time

Job summary

Hyatt Hotels Corporation seeks a Guest Service Officer to provide excellent guest services across hotel areas including reception, executive floors, the communications center, and concierge. The role requires a professional, guest-focused approach and the ability to assist guests with a range of requests.

Ideal candidates hold a hospitality or tourism degree and have at least two years of experience in hotel operations, with strong customer service and interpersonal skills to thrive in a

Qualifications

• Ideally with a relevant degree or diploma in Hospitality or Tourism management.
• Minimum 2 years work experience in hotel operations.
• Good customer service, communications and interpersonal skills are a must.

Responsibilities

• The Guest Service Officer is responsible to assist with guest services in various areas of the hotel, such as reception, executive floor, communication center or concierge.

Skills

Customer service

Interpersonal skills

Communications

Education

Hospitality/Tourism degree or diploma

Job description

\"Our leaders have always encouraged us to try new approaches and learn by experimentation. The biggest learning through this was that persistence and calculated risks, pay off.\"

You will be responsible to provide an excellent and consistent level of service to your customers. The Guest Service Officer is responsible to assist with guest services in various areas of the hotel, such as reception, executive floor, communication center or concierge.

Qualifications

Ideally with a relevant degree or diploma in Hospitality or Tourism management. Minimum 2 years work experience in hotel operations. Good customer service, communications and interpersonal skills are a must.

Hyatt Centric Park City | Park City , UT , US

Hyatt Regency Newport Beach - The Newporter | Newport Beach , CA , US

Our family is always growing. Want to be in the know?