Guest Service Officer

Hyatt Hotels Corporation; Westfield (IN); On-site; INR 200,000 - 320,000; Full time

Job summary

Hyatt Hotels Corporation is hiring a Guest Service Officer to deliver exceptional service at the reception within the Rooms Division. You will be the first point of contact for guests, ensuring a smooth check-in and welcoming experience in a fast-paced hotel environment.

Ideally you hold a hospitality or tourism management qualification and have at least 2 years of hotel operations experience. Excellent customer service, communication and interpersonal skills are essential.

Qualifications

• Ideally with a relevant degree or diploma in Hospitality or Tourism management.
• Minimum 2 years work experience in hotel operations.
• Good customer service, communications and interpersonal skills are a must.

Responsibilities

• Provide an excellent and consistent level of service to customers.
• Contribute to the smooth and efficient running of the Reception within the Rooms Division.

Skills

Customer service

Communication

Interpersonal skills

Education

Hospitality/Tourism management degree/diploma

Job description

Close Inclusive Collection Job Postings Notification

"I believe successful people are the ones who take the initiative to learn, unlearn and relearn. It’s important to constantly challenge your knowledge and step out of your comfort zone."

"I believe successful people are the ones who take the initiative to learn, unlearn and relearn. It’s important to constantly challenge your knowledge and step out of your comfort zone."

Peggy Focheux Duval: Director of Learning & Development, France

You will be responsible to provide an excellent and consistent level of service to your customers. The Guest Service Officer is responsible to contribute to the smooth and efficient running of the Reception within the Rooms Division

Qualifications

Ideally with a relevant degree or diploma in Hospitality or Tourism management. Minimum 2 years work experience in hotel operations. Good customer service, communications and interpersonal skills are a must.

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