Guest Relations Executive

goSTOPS Hospitality; Calangute; On-site; INR 156,000 - 212,000; Full time

Benefits offered by this job

Accommodation provided

Job summary

goSTOPS Hospitality is seeking a trainee to handle front desk duties, admin tasks, and coordination across our PAN India properties. You will answer calls, organize records, and support F&B operations while traveling nationwide.

This role suits a hospitality student or graduate ready to gain hands-on experience. Benefits include salary in the 14k–19k gross monthly range, incentives up to 35% of gross salary, and company-provided accommodation.

Qualifications

• Minimum 6 Months of Industrial Training.
• Pleasant personality and good communication skills.
• Last semester or Graduate student of the Hotel Management Program.
• Should be comfortable traveling all over India.
• Basic knowledge of F&B operations is an advantage.

Responsibilities

• Answer the phone, take messages, and redirect calls to appropriate departments when necessary.
• Organize and maintain files and records; update when necessary.
• Create and maintain updated documents and spreadsheets.
• Organize bookkeeping and issue invoices/checks.
• Perform inventory checks as and when needed.
• Assist in the service of food and beverage.
• Responsible for the property in the absence of the property manager.
• Ordering of monthly supplies.

Skills

Communication skills

Pleasant personality

Education

Hotel Management student/Graduate

Job description

Answer the phone, take messages, and redirect calls to appropriate departments when necessary.

Organize and maintain files and records; update when necessary.

Create and maintain updated documents and spreadsheets.

Organize bookkeeping and issue invoices/checks.

Perform inventory checks as and when needed.

Assist in the service of food and beverage.

Responsible for the property in the absence of the property manager.

Ordering of monthly supplies.

Qualifications/Knowledge/Experience:

• Minimum 6 Months of Industrial Training.
• Pleasant personality and good communication skills.
• Last semester or Graduate student of the Hotel Management Program.
• Should be comfortable traveling all over India.
• Basic knowledge of F&B operations is an advantage.

What you get:

• Salary bracket - 14k - 19k Gross + PLI + Provident Fund + ESIC.
• Performance-linked Incentives- Up to 35% of Gross Salary.
• Accommodation would be provided by the company.
• Option to work PAN India spread properties.