guest relation executive

goSTOPS Hospitality; Mussoorie; On-site; INR 156,000 - 212,000; Full time

Benefits offered by this job

Accommodation provided

PAN India opportunities

Performance-linked incentives

Provident Fund

ESIC

Job summary

goSTOPS Hospitality in Mussoorie, Uttarakhand, invites applications for a trainee role in hotel operations. You will answer phones, organize files, support F&B, assist with invoicing, and coordinate supplies across PAN India properties under the supervision of the property team.

The role requires good communication, a basic hotel management background, and willingness to travel across India. Accommodation is provided along with performance incentives and statutory benefits.

Qualifications

• Minimum 6 months of industrial training.
• Pleasant personality and good communication skills.
• Last semester or graduate student of the Hotel Management program.
• Should be comfortable traveling all over India.
• Basic knowledge of F&B operations is an advantage.

Responsibilities

• Answer the phone, take messages, and redirect calls to appropriate departments when necessary.
• Organize and maintain files and records; update when necessary.
• Create and maintain updated documents and spreadsheets.
• Organize bookkeeping and issue invoices/checks.
• Perform inventory checks as and when needed.
• Assist in the service of food and beverage.
• Responsible for the property in the absence of the property manager.
• Ordering of monthly supplies.

Skills

Pleasant personality

Good communication

Education

Hotel Management (last semester or graduate)

Job description

Answer the phone, take messages, and redirect calls to appropriate departments when necessary.

Organize and maintain files and records; update when necessary.

Create and maintain updated documents and spreadsheets.

Organize bookkeeping and issue invoices/checks.

Perform inventory checks as and when needed.

Assist in the service of food and beverage.

Responsible for the property in the absence of the property manager.

Ordering of monthly supplies.

Qualifications/Knowledge/Experience:

• Minimum 6 Months of Industrial Training.
• Pleasant personality and good communication skills.
• Last semester or Graduate student of the Hotel Management Program.
• Should be comfortable traveling all over India.
• Basic knowledge of F&B operations is an advantage.

What you get:

• Salary bracket - 14k - 19k Gross + PLI + Provident Fund + ESIC.
• Performance-linked Incentives- Up to 35% of Gross Salary.
• Accommodation would be provided by the company.
• Option to work PAN India spread properties.