Guest Relation Executive

Echt Conglomerate; Tapa; On-site; INR 260,000 - 520,000; Full time

Job summary

Echt Conglomerate in India seeks a Guest Relations Executive with hospitality experience to manage check-ins/check-outs, reservations, VIP services, and guest satisfaction. The role relies on strong communication and multitasking in a busy front office environment.

Proficiency with hotel software like Opera and IDS is valued; UG degrees in hotel management are typical qualifications, and the candidate should be customer-focused with a professional demeanor.

Qualifications

• UG: BA in Hotel Management, BHM/BHMCT in Hotel Management, B.Sc in Hospitality and Hotel Management
• Experience in hospitality and guest services preferred
• Familiar with hotel management software (Opera/IDS)

Responsibilities

• Handles guest check-ins and check-outs and reservations.
• Addresses complaints and ensures VIP services and guest satisfaction.

Skills

Guest relations

Communication

Multitasking

Customer service

Opera/IDS

Education

BA in Hotel Management

BHM/BHMCT in Hotel Management

B.Sc in Hospitality & Hotel Management

Tools

Opera

IDS

Job description

Guest Relations Exec.

With 13 years hospitality experience. Handles guest check-ins/check-out, complaints, reservations, VIP services, and guest satisfaction. Skilled in communication, multitasking, customer service, and hotel software like Opera/IDS.

Role Category

Front Office & Guest Services

Education

UG: B.A - Bachelor of Arts in Hotel Management, BHM /BHMCT in Hotel Management, B.Sc in Hospitality and Hotel Management

Key Skills

Skills highlighted with ’’ are preferred keyskills

Creators of Watersports Destinations, Leisure & Entertainment

No values No respect on human level No salaries 2 to 3 months Unrealistic expectations Greedy management