Guest Relation Executive

Gera Developments; Pune District; On-site; INR 180,000 - 300,000; Full time

Job summary

Gera Developments in Pune, India, seeks a proactive Front Desk Executive to manage guest services and the lobby area. You will greet visitors, route calls to Sales Managers, and assist other administrative staff while maintaining a welcoming and professional environment.

The role requires strong organization, excellent communication, and a friendly, customer-oriented mindset. Multitasking, time-management, and knowledge of Front Office procedures are essential to succeed.

Qualifications

• Experience in front desk or guest services preferred.
• Strong organizational and communication skills.

Responsibilities

• Responsible for all operations of the front desk and guest services.
• Manages the lobby area; greets and directs visitors, vendors, and candidates.
• Handles all incoming sales calls and routes to Sales Managers.
• Assists other administrative staff as needed.
• Must be well organized, communicate clearly, and present a friendly personality.
• Multitasking, time-management and decision-making are essential.
• Familiarize with Front Office policies and procedures.

Job description

Long Description Cont'd

• Responsible for all operations of the front desk and guest services .
• Manages the company’s lobby area. Greets and directs all visitors, customers, vendors, job candidates etc. Especially tending to the customers both existing and new.
• Handles all incoming sales phone calls and diverts further to the Sales Managers.
• Also may assist other administrative staff.
• Must be a good organizer and communicator and must have pleasant disposition and friendly personality.
  

Long Description Cont'd

• Multitasking, decision making and time-management skills are essential.
• Familiarize with Front Office policies and procedures.