Guest Relation Executive

Sram Hr Healthtech Solutions; Mumbai; On-site; INR 508,000 - 608,000; Full time

Job summary

DEXTRUS is seeking a Guest Relation Executive (Community Host) in Mumbai to welcome members, guide visitors, and support daily centre operations. You will manage front desk activities, assist with enquiries, and ensure a seamless member experience across events and vendor interactions.

The role requires 2–3 years in operations or front desk, graduates with strong English communication, and excellent interpersonal and organizational skills in a dynamic workspace environment.

Qualifications

• 2-3 years of experience in operations, front desk or office management.
• Strong spoken English and professional etiquette.
• Excellent interpersonal, organisational and problem-solving skills.

Responsibilities

• Welcome members and visitors, understand their requirements and guide them appropriately.
• Manage incoming and outgoing calls, messages, correspondence, couriers, bills and parcels.
• Supervise housekeeping and pantry teams using established checklists.
• Maintain the centre, equipment and assets according to DEXTRUS service standards and SOPs.
• Conduct member check-ins, onboarding, check-outs and centre tours.
• Assist with meeting‑room bookings, inquiries and additional requirements.
• Support sales inquiries and maintain relevant member documentation.
• Coordinate and negotiate with vendors under supervision.
• Track vendor work, AMC deliverables and operational documentation.

Skills

Strong spoken English

Interpersonal skills

Organisational skills

Education

Graduate

Job description

Job Description: Guest Relation Executive (Community Host)

Company: DEXTRUS

Job Type: Full-time

Reporting to: Assistant Community Manager

Experience: 2-3 years

Qualification: Graduate

Salary: Up to INR 50K PM

The Opportunity

We are looking for a proactive, people-oriented Community Host who enjoys managing spaces, solving problems and creating memorable member experiences. You will be the welcoming face of DEXTRUS while supporting daily centre operations, member relationships, events and vendors.

Key Responsibilities

Community Desk

• Welcome members and visitors, understand their requirements and guide them appropriately.
• Manage incoming and outgoing calls, messages, correspondence, couriers, bills and parcels.

Centre Operations

• Supervise housekeeping and pantry teams using established checklists.
• Maintain the centre, equipment and assets according to DEXTRUS service standards and SOPs.

Member Experience

• Conduct member check-ins, onboarding, check-outs and centre tours.
• Assist with meeting‑room bookings, inquiries and additional requirements.
• Support sales inquiries and maintain relevant member documentation.

Vendor Management

• Coordinate and negotiate with vendors under supervision.
• Track vendor work, AMC deliverables and operational documentation.

What Were Looking For

• 23 years of experience in operations, front desk or office management.
• Strong spoken English, professional etiquette and a presentable personality.
• Excellent interpersonal, organisational and problem-solving skills.

About DEXTRUS

DEXTRUS creates thoughtfully designed shared workspaces that help people perform at their best. Our motto, Work the way you want, is reflected in flexible spaces ranging from private offices and open desks to libraries, lounges and phone booths. Through strong design, attentive service and efficient operations, we give members an entire workplace experience—not just a desk.

DEXTRUS welcomes applicants from all backgrounds and is committed to providing a safe, inclusive workplace.