GSA (FOOD AND BEVERAGE) Professional

East India Hotels (EIH); Gurugram District; Vor Ort; INR 167.000 - 279.000; Vollzeit

Zusammenfassung

East India Hotels (EIH) in Gurugram is seeking a hospitality service associate to warmly welcome guests, present menus, take orders, and ensure timely service of food and beverages. The role emphasizes guest satisfaction, hygiene, and smooth operation across dining and event setups.

Ideal candidates possess 0–2 years of experience, a 10+2 education, and a preference for hotel management training. Freshers with strong communication can also apply; familiarity with POS systems is a plus.

Qualifikationen

• Minimum 10+2/Higher Secondary education.
• Diploma or Degree in Hotel Management is preferred.
• Freshers with good communication skills can also apply.
• Previous experience in food & beverage service is an advantage.

Aufgaben

• Welcome guests warmly and assist them with seating arrangements.
• Present menus and explain food and beverage offerings.
• Take guest orders accurately and communicate them to the kitchen.
• Serve food and beverages in a timely and professional manner.
• Ensure guest satisfaction by responding promptly to requests and concerns.
• Maintain cleanliness of dining areas, tables, and service stations.
• Set up and clear tables according to hotel/restaurant standards.
• Handle billing and payment procedures accurately.
• Follow food safety, hygiene, and sanitation standards.
• Assist in banquet, buffet, and special event operations when required.
• Coordinate with kitchen and other departments to ensure smooth service.

Kenntnisse

Excellent communication

Customer service

F&B service standards

Fast-paced environment

Teamwork

Grooming

POS knowledge

Guest complaint handling

Time management

Hygiene & safety

Ausbildung

10+2 / Higher Secondary education

Hotel Management diploma/degree (preferred)

Tools

POS (Point of Sale) systems

Jobbeschreibung

Key Responsibilities

• Welcome guests warmly and assist them with seating arrangements.


• Present menus and explain food and beverage offerings.


• Take guest orders accurately and communicate them to the kitchen.


• Serve food and beverages in a timely and professional manner.


• Ensure guest satisfaction by responding promptly to requests and concerns.


• Maintain cleanliness of dining areas, tables, and service stations.


• Set up and clear tables according to hotel/restaurant standards.


• Handle billing and payment procedures accurately.


• Follow food safety, hygiene, and sanitation standards.


• Assist in banquet, buffet, and special event operations when required.


• Coordinate with kitchen and other departments to ensure smooth service.

Required Skills

• Excellent communication and interpersonal skills.


• Strong customer service orientation.


• Knowledge of food and beverage service standards.


• Ability to work in a fast-paced environment.


• Teamwork and collaboration skills.


• Good grooming and professional appearance.


• Basic knowledge of POS (Point of Sale) systems.


• Ability to handle guest complaints politely and efficiently.


• Time management and multitasking abilities.


• Understanding of hygiene and food safety procedures.

Qualifications

• Minimum 10+2/Higher Secondary education.


• Diploma or Degree in Hotel Management is preferred.


• Previous experience in food and beverage service is an advantage.


• Freshers with good communication skills can also apply.

Key Competencies

• Guest Focus


• Attention to Detail


• Professionalism


• Problem Solving


• Adaptability


• Teamwork


• Positive Attitude

Experience: 0-2 Years

Employment Type: Full-Time