Senior Associate - Food & Beverage Service

MAYFAIR Hotels & Resorts Limited; Bhubaneshwar; Sur place; INR 240 000 - 320 000; Plein temps

Résumé du poste

MAYFAIR Lagoon, Bhubaneswar invites applications for Senior Associate - Food & Beverage Service. You will greet guests, present menus, upsell specials, take orders on POS, and coordinate with kitchen and bar to ensure smooth service.

With 1–2 years in hotel F&B and a basic cooking familiarity, you will handle cash, receipts, and closing reports while maintaining grooming standards and guest satisfaction.

Qualifications

• 1–2 years of experience in food & beverage service.
• Familiarity with basic cooking skills.
• Ability to upsell and provide guest-focused service.

Responsabilités

• Greets guests and presents menus.
• Takes orders on POS, processes payments, and closes reports.
• Upsells daily specials and coordinates with kitchen/bar for smooth service.
• Ensures guest satisfaction and handles special requests.
• Maintains grooming standards and supports other restaurant areas as needed.
• Punctual cash handling and reconciliation with front office/accounts.

Connaissances

Hotel Management

Hospitality

Team coordination

Outils

POS system

Description du poste

Senior Associate - Food & Beverage Servi...

MHA/SA-F-BS/1891101

• HR & Administration
• Lagoon, Bhubanswar

Posted On 12 Oct 2026

End Date 30 Oct 2026

Required Experience 1 - 2 years

Basic Section

No. Of Openings 2

BAND S

Grade S2

Designation Senior Associate

Employment Type Regular

Closing Date 30 Oct 2026

Organisational

Entity MAYFAIR Hotels & Resorts Limited

Unit MAYFAIR Lagoon, Bhubaneswar

Department HR & Administration

Country India

State Odisha

Location Lagoon, Bhubanswar

Skills

Skill

Hotel Management Hospitality Team coordination

Others

Working Language

Job Description

PRINCIPAL ACCOUNTABILITY:

• Greets guests and presents them with the menu.
• Informs guests about the special items for the day and menu changes if any.
• Suggest food and beverages to the guest and also try to upsell.
• Take food and beverage orders from the guest on the order taking pads or on the handheld Point of sale (POS) system.
• Obtaining revenues, issuing receipts, accepting payments, returning the change.
• Performing basic cleaning tasks as needed or directed by supervisor.
• Filling in for absent staff as needed
• Punch the order on the POS machine and make sure to enter the special requirements made by the guest while ordering the food. Eg: No Garlic, less spicy etc., without egg etc.
• Communicate to the guest and provide assistance with their queries.
• Co-ordinate with the busperson, kitchen staff, bar staff to ensure smooth operation and guest satisfaction.
• Server food and beverage to the guest as per the course of order.
• Observes guests and ensure their satisfaction with the food and service.
• Promptly respond to guest with any additional request.
• Desserts and drinks, removing courses, replenishing utensils, refilling glasses.
• Prepare mixed drinks for service to your customers table.
• Properly open and pour wine at the tableside.
• Adhere to grooming and appearance standards consistently.
• Understands and can communicate products and services available at the resort.
• Must have some familiarity with basic cooking skills.
• Assist Buspersons with stocking and maintaining the restaurant par stock levels and side station.
• Help other areas of the restaurant such as answering telephones and completing financial transactions.
• Print closing report and drop the cash with the front office / accounts department.
• Tally the Credit Card settlements for the day with the batch closing report from EDC machine.