Growth Operations Intern

The Sleep Company; Mumbai; On-site; INR 201,000 - 279,000; Full time

Job summary

Sensory Studio by The Sleep Company is seeking a Growth Operations Intern to support multi-workstream launch activities in Mumbai. You will work closely with the Growth lead to coordinate growth, tech, research, and vendor onboarding as the brand builds from scratch.

The role emphasizes structured planning, Excel/Sheets mastery, and clear documentation, with immediate joining and potential PPO based on performance. In-office role with hands-on exposure.

Qualifications

• Smart, structured, high ownership mindset.
• Strong Excel/Google Sheets skills.
• Good research and documentation skills.
• Good written communication and follow-up ability.
• Comfortable working with ambiguity and multiple stakeholders.
• Interest in D2C, startups, growth, product, tech, or business operations.

Responsibilities

• Growth Execution Support: Track and coordinate growth initiatives across marketing, CRM, influencers, SEO, and local store marketing.
• Tech and Product Coordination: Support across website, CRM, POS, OMS, WMS, analytics, and other tech systems; document bugs and requirements.
• Research and Benchmarking: Conduct competitor and brand benchmarking; prepare structured summaries and trackers.
• Operations and Process Setup: Maintain trackers and SOPs; coordinate day-to-day tasks across teams; define owners and timelines.

Job description

About the Role

Sensory Studio is a new premium bed and bath brand being built under The Sleep Company. We are currently preparing for a 0-to-1 launch and working across multiple parallel workstreams including website, CRM, performance marketing, tech integrations, vendor onboarding, retail launch, and operations setup.

We are looking for a sharp Growth Operations Intern who can work closely with the D2C/Growth lead and support execution across growth, tech coordination, research, vendor management, and launch operations.

This role is ideal for someone who is smart, structured, strong with Excel/Google Sheets, and excited to learn how a new D2C brand is built from scratch.

Key Responsibilities

1. Growth Execution Support

• Support performance marketing, CRM, influencer, SEO, and local store marketing workstreams.

• Create and maintain campaign trackers, agency follow-up sheets, content calendars, and execution checklists.

• Coordinate with agencies and internal teams to ensure timely execution of growth initiatives.

• Help track campaign performance, leads, store walk-ins, and other growth metrics.

2. Tech and Product Coordination

• Support coordination across website, CRM, POS, OMS, WMS, analytics, and other tech systems.

• Help track timelines, dependencies, open issues, and vendor deliverables.

• Support UAT/testing for website flows, CRM journeys, lead forms, checkout, store locator, and other systems.

• Document bugs, issues, requirements, and follow-ups clearly.

3. Research and Benchmarking

• Conduct research on competitors, D2C brands, premium lifestyle brands, pricing, customer journeys, offers, and growth ideas.

• Create structured summaries, trackers, and notes from research.

• Benchmark websites, campaigns, store experiences, and customer journeys of relevant brands.

4. Operations and Process Setup

• Create and maintain Excel/Google Sheet trackers for launch workstreams.

• Support SOP creation, process documentation, checklists, and execution calendars.

• Help coordinate day-to-day tasks across growth, tech, retail, design, merchandising, and external partners.

• Convert ambiguous tasks into clear action items, owners, and timelines.

What We Are Looking For

• Smart, structured, and high-ownership candidate.

• Strong Excel/Google Sheets skills.

• Good research and documentation skills.

• Good written communication and follow-up ability.

• Comfortable working with ambiguity and multiple stakeholders.

• Interest in D2C, startups, growth, product, tech, or business operations.

• Prior internship/startup experience is a plus, but not mandatory.

Ideal Candidate Profile

The ideal candidate should be someone who:

• Enjoys solving unstructured problems.

• Can create structure through trackers, checklists, and documentation.

• Is detail-oriented and good at follow-ups.

• Is curious about how consumer brands are built.

• Can work independently with limited hand-holding.

• Is comfortable coordinating with agencies, vendors, and internal teams.

Internship Details

Role: Growth Operations Intern - Sensory Studio by The Sleep Company
Duration: 3 months
Location: Mumbai
Mode: In-office
Joining: Immediate preferred
Potential PPO: Can be considered based on performance and business requirement

Why Join

• Work on the 0-to-1 launch of a new premium D2C brand.

• Get exposure across growth, tech, product, CRM, retail, and operations.

• Work closely with the D2C/Growth lead.

• Learn how brand launch, customer acquisition, tech systems, and operations are set up from scratch.

• High ownership and strong learning curve from day one.