Growth Consultant

Bizom; Mumbai; On-site; INR 600,000 - 900,000; Full time

Benefits offered by this job

Work is Fun

Design Your Own Role

Freedom to Own Your Work

Take Full Ownership

Grow into a Leader

People Come First

Stay Fit & Feel Good

Happy Tummy, Happy You

Job summary

Bizom is seeking energetic individuals to join our team in Mumbai. You will engage with enterprise customers, understand their business needs, and configure our SaaS platform to match operations.

This role involves problem solving, stakeholder coordination, and hands-on learning to drive successful on-ground implementations. You will work at the intersection of business, technology, SaaS, and customer experience, collaborating across teams.

Qualifications

• Excellent verbal and written communication with strong documentation abilities.
• Strong problem-solving mindset with attention to detail and execution.
• Ability to manage multiple stakeholders and work collaboratively across teams.
• High ownership mindset with the ability to work in a fast-paced startup environment.
• Curious about technology, AI, and how modern SaaS products are transforming businesses.
• Comfortable working with MS Excel.
• Good understanding of FMCG/CPG business operations and distribution models will be an advantage.

Responsibilities

• Manage end-to-end implementation and onboarding of Bizom for FMCG/CPG clients.
• Understand customer requirements and configure the product to match operational needs.
• Troubleshoot issues and provide timely customer support.
• Act as bridge between customers and internal teams, communicating feedback clearly.
• Coordinate with cross-functional stakeholders for faster issue resolution within SLAs.
• Drive product adoption post go-live and engage with customers to improve usage.

Skills

Communication

Problem-solving

Stakeholder management

Ownership mindset

Tech curiosity

MS Excel

FMCG distribution knowledge

Job description

At Bizom, you will not just manage customers, you will work closely with some of the biggest FMCG/CPG brands and see how businesses actually run on the ground. From understanding sales and distribution challenges to helping customers solve them using technology and AI-driven products, this role gives you a front-row seat to how modern businesses scale.

We are looking for smart, curious, and high-energy individuals who enjoy talking to people, solving problems, and learning fast. This role is a great fit for freshers or early-career professionals who want more than a routine job - people who want to understand business deeply, build strong problem-solving skills, and create visible impact from day one.

You will work at the intersection of business, technology, SaaS, and customer experience while collaborating with enterprise customers and internal teams. If you enjoy ownership, fast learning, on-ground exposure, and working in an environment where growth comes through hustle and impact, you will fit right in here.

What You will Drive at Bizom

• Manage end-to-end implementation and onboarding of Bizom, a leading SaaS-based supply chain and sales force automation platform for the FMCG/CPG industry.
• Understand customer business requirements and configure the product to match their operational needs.
• Work closely with master data, troubleshoot issues, and provide timely support to customers.
• Act as the bridge between customers and internal teams by clearly communicating requirements, feedback, and challenges.
• Coordinate with cross-functional stakeholders to ensure faster issue resolution and smooth project execution within defined SLAs.
• Help customers understand the product better through training, report generation, and product guidance.
• Gather, document, and validate customer requirements and ensure proper sign-offs during every stage of implementation.
• Conduct quality checks, support UAT (User Acceptance Testing), and ensure successful go-live for customers.
• Drive product adoption post go-live and regularly engage with customers to improve usage and customer experience.
• Visit markets and understand on-ground FMCG operations to better solve customer problems and improve implementation effectiveness.

What Makes You a Great Fit

• Excellent verbal and written communication skills with strong documentation abilities.
• Strong problem-solving mindset with attention to detail and execution.
• Ability to manage multiple stakeholders and work collaboratively across teams.
• High ownership mindset with the ability to work in a fast-paced startup environment.
• Curious about technology, AI, and how modern SaaS products are transforming businesses.
• Comfortable working with MS Excel.
• Good understanding of FMCG/CPG business operations and distribution models will be an advantage.

Why Bizom?

• We are happy Souls, working together and having each other's back! People, Product and Profit is our motto.
• Fly beyond your imagination as we believe in giving wings to your passion.
• No Kinder-garden, We fall, We learn and we stick together like a chewing-gum.
• We trust in our association and allow free rein to our employees. To act and explore themselves while delivering the best and sustainable results.
• We celebrate success hard and failures harder, It's always a collective success or collective failure. We enjoy our learnings more with a sip of our poison;)
• Have Buddies, Mentors But be your own boss. It goes hand in hand.
• Know your people, Talk, Chat, learn and Share - have access anytime to reach anyone in the family.
• Stay Quiet - Stay Foolish. We are courageous people who speak and do right things keeping in heart to serve best to our clients and our company.
• We believe in rolling our sleeves up, getting our hands dirty, dreaming and achieving together.

What Will you get while working with Bizom?

• Work is Fun - We believe work is fun-and we go the extra mile to make sure you enjoy what you do every single day.
• Design Your Own Role - You don’t just fit into a job-we let you shape it. Take up what excites you, and we’ll back you with trust and responsibility.
• Freedom to Own Your Work - Less rules, more trust. You get the freedom to figure things out your way-with the right support when needed.
• Take Full Ownership - It’s your ship. You steer it. You own it. You make things happen.
• Grow into a Leader - This isn’t just a job-it’s your launchpad to becoming a strong, independent leader.
• People Come First - Always. We back our people through thick and thin. That’s our culture.
• Stay Fit & Feel Good - We care about your health-with fitness activities, sports, and regular wellness sessions to keep you balanced.
• Happy Tummy, Happy You - Enjoy fresh, tasty meals every day at our very own in- house cafeteria. We take food seriously!

What will you not get?

• Punch In, Punch Out Culture - We hate login-logout rules. Du-uh, we’re not in school! We care about outcomes, not clock-watching.
• Spoon-Feeding - No hand-holding here. You’ll get all the support you need-but you’re expected to take charge and carve your own path.

Mobisy Technologies is an equal opportunity employer and we value diversity. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.