Global Special Cargo Senior Specialist

A.P. Moller Maersk; Navi Mumbai; On-site; INR 800,000 - 1,400,000; Full time

Job summary

A.P. Moller Maersk in Navi Mumbai invites an experienced quoting specialist to join our SPC team. You will issue pricing quotes for Complex Dimension cargo and manage amendments to improve customer experience and quote visibility.

The role requires 5+ years of relevant experience, a solid understanding of pricing and quoting processes, and excellent English communication to interact with customers and internal teams.

Qualifications

• 5+ years of relevant experience.
• Good Understanding of Pricing Quoting process.
• Excellent written and verbal communication in English

Responsibilities

• Creating ST/LT quotes for OOG shipments based on customer requests.
• Coordinating with terminals and Sales teams to ensure faster quote turnaround.
• Acting as a point of contact for managing customer quoting requests.
• Ensuring timely action on customer requests to enhance overall customer experience.
• Managing TAT and maintaining quality standards in the quoting process.
• Identifying customer-specific improvement areas for end-to-end enhancement and auto-quoting opportunities.
• Developing solutions to drive improvements in the quoting process.
• Providing analysis and conclusions to support process-related decisions.

Skills

Pricing Quoting

English Communication

Job description

Job Summary

SPC team manages issuing pricing quotes for Complex Dimension cargo. The team manages booking creation Amendments for customer. The role will help us enhance customer experience create visibility on OOG Quoting performance.

Responsibilities

• Creating ST/LT quotes for OOG shipments based on customer requests.
• Coordinating with terminals and Sales teams to ensure faster quote turnaround.
• Acting as a point of contact for managing customer quoting requests.
• Ensuring timely action on customer requests to enhance overall customer experience.
• Managing TAT and maintaining quality standards in the quoting process.
• Identifying customer-specific improvement areas for end-to-end enhancement and auto-quoting opportunities.
• Developing solutions to drive improvements in the quoting process.
• Providing analysis and conclusions to support process-related decisions.

Qualifications

• Having 5+ years of relevant experience.
• Good Understanding of Pricing Quoting process.
• Excellent written and verbal communication in English