Global Presales Specialist

Pilog; Hyderabad; On-site; INR 1,500,000 - 1,900,000; Full time

Job summary

PiLog, based in Hyderabad, is seeking 3-4 dynamic Pre-Sales Specialists to support opportunities across India, the Middle East, Americas, Europe, and Australia & New Zealand. The role blends pre-sales, solution consulting, customer engagement, and sales coordination, with close collaboration across regional and global teams.

Role involves demonstrations, PoCs, and handover to delivery, with travel and multi-time-zone coordination to support customers and internal teams globally.

Qualifications

• 4-7 years of relevant experience in Pre-Sales, Solution Consulting, Solution Support, Technical Sales, or a related B2B enterprise software role.
• Experience working with enterprise customers and cross-functional teams.
• Experience supporting international customers or geographically distributed teams is preferred.

Responsibilities

• Participate in customer discovery and requirements-gathering sessions.
• Understand customer business challenges and translate them into relevant solution use cases.
• Support solution mapping and solution design in collaboration with Pre-Sales, Product, and Delivery teams.
• Prepare and deliver product presentations and demonstrations.
• Tailor demonstrations and solution scenarios to customer requirements and industry use cases.
• Support technical and functional discussions with business and technical stakeholders.
• Coordinate customer meetings, demonstrations, workshops, and follow-up activities.
• Maintain timely and accurate opportunity information in CRM and pipeline tracking systems.
• Follow up on actions arising from customer meetings, demonstrations, events, and campaigns.
• Work with sales teams to maintain momentum across active opportunities.
• Support preparation of RFI, RFP and RFQ responses.
• Contribute to proposals, statements of scope, solution documentation, and presentations.
• Coordinate inputs from Product, Technical, Delivery, Commercial, and other internal teams.
• Ensure responses clearly articulate the proposed solution, value proposition, scope, assumptions, and differentiators.
• Act as a professional customer-facing representative of PiLog.
• Engage effectively with business stakeholders, technical teams, enterprise architects, partners, and customer leadership.
• Communicate complex solution concepts clearly to both technical and non-technical audiences.
• Support customer workshops and solution discussions across different industries and regions.
• Prepare demonstration environments and scenarios.
• Coordinate sample customer data and demonstration requirements.
• Support execution of PoCs, pilots, and data assessments.
• Work with technical and functional teams to validate customer requirements and solution feasibility.
• Capture outcomes and support definition of next steps following demonstrations and PoCs.
• Work closely with Delivery teams to validate solution feasibility, scope, effort, and assumptions.
• Gather technical and functional inputs required for proposals and demonstrations.
• Coordinate with Product teams where customer requirements require additional clarification.
• Support smooth handover of successful opportunities from Pre-Sales to Delivery.
• Work closely with regional Sales and Operations teams across India, Middle East, Americas, Europe, Australia and New Zealand.
• Collaborate with global Pre-Sales, Product, Delivery, Marketing, and Commercial teams.
• Support webinars, industry events, customer workshops, and marketing campaigns where required.
• Share knowledge, demo assets, use cases, and lessons learned across the global Pre-Sales team.

Skills

English communication

Presentation skills

Customer engagement

Solution mapping

Proposal writing

PowerPoint

Excel

Tools

CRM systems

PowerPoint

Excel

Job description

Global Pre-Sales Specialist Mid-Level

Location: Hyderabad, India
Employment Type: Full-Time
Open Positions: 3-4
Reporting to: Head of Pre-Sales and Head of Operations ANZ
Regional Coverage: India, Middle East, Americas, Europe, Australia & New Zealand
Working Hours: Flexibility required to support customers and internal teams across multiple global time zones.

1.1 About the Role

We are looking for 3-4 dynamic and customer-focused Pre-Sales Specialists to strengthen our global Pre-Sales team.

Based in Hyderabad, the team will support business opportunities across multiple regions, including India, the Middle East, Americas, Europe, and Australia & New Zealand. Regional responsibilities may be allocated based on business demand, customer requirements, time-zone coverage, and individual strengths.

The role combines Pre-Sales, solution consulting, customer engagement, proposal support, and sales coordination. The successful candidates will work closely with regional sales and operations teams, global Pre-Sales, product teams, and delivery teams to progress opportunities from initial customer engagement through solutioning, demonstrations, proposals, PoCs, and handover to delivery.

1.2 Key Responsibilities

1.2.1 Pre-Sales & Solution Support

• Participate in customer discovery and requirements-gathering sessions.
• Understand customer business challenges and translate them into relevant solution use cases.
• Support solution mapping and solution design in collaboration with Pre-Sales, Product, and Delivery teams.
• Prepare and deliver product presentations and demonstrations.
• Tailor demonstrations and solution scenarios to customer requirements and industry use cases.
• Support technical and functional discussions with business and technical stakeholders.

1.2.2 Lead & Opportunity Support

• Support regional sales teams in progressing qualified opportunities.
• Coordinate customer meetings, demonstrations, workshops, and follow-up activities.
• Maintain timely and accurate opportunity information in CRM and pipeline tracking systems.
• Follow up on actions arising from customer meetings, demonstrations, events, and campaigns.
• Work with sales teams to maintain momentum across active opportunities.

1.2.3 Proposal, RFI & RFP Support

• Support preparation of RFI, RFP and RFQ responses.
• Contribute to proposals, statements of scope, solution documentation, and presentations.
• Coordinate inputs from Product, Technical, Delivery, Commercial, and other internal teams.
• Ensure responses clearly articulate the proposed solution, value proposition, scope, assumptions, and differentiators.

1.2.4 Customer Engagement

• Act as a professional customer-facing representative of PiLog.
• Engage effectively with business stakeholders, technical teams, enterprise architects, partners, and customer leadership.
• Communicate complex solution concepts clearly to both technical and non-technical audiences.
• Support customer workshops and solution discussions across different industries and regions.

1.2.5 Demo, PoC & Assessment Support

• Prepare demonstration environments and scenarios.
• Coordinate sample customer data and demonstration requirements.
• Support execution of Proofs of Concept (PoCs), pilots, and data assessments.
• Work with technical and functional teams to validate customer requirements and solution feasibility.
• Capture outcomes and support definition of next steps following demonstrations and PoCs.

1.2.6 Coordination with Delivery & Product Teams

• Work closely with Delivery teams to validate solution feasibility, scope, effort, and assumptions.
• Gather technical and functional inputs required for proposals and demonstrations.
• Coordinate with Product teams where customer requirements require additional clarification.
• Support smooth handover of successful opportunities from Pre-Sales to Delivery.

1.2.7 Global Collaboration

• Work closely with regional Sales and Operations teams across India, Middle East, Americas, Europe, Australia and New Zealand.
• Collaborate with global Pre-Sales, Product, Delivery, Marketing, and Commercial teams.
• Support webinars, industry events, customer workshops, and marketing campaigns where required.
• Share knowledge, demo assets, use cases, and lessons learned across the global Pre-Sales team.

1.3 Required Skills & Experience

1.3.1 Experience

• Approximately 4-7 years of relevant experience in Pre-Sales, Solution Consulting, Solution Support, Technical Sales, or a related B2B enterprise software role.
• Experience working with enterprise customers and cross-functional teams.
• Experience supporting international customers or geographically distributed teams is preferred.

1.3.1 Core Skills

• Strong English communication skills, both verbal and written.
• Confident presentation and customer engagement skills.
• Ability to understand customer requirements and translate them into solution scenarios.
• Ability to communicate effectively with both business and technical stakeholders.
• Strong presentation, proposal-writing, and documentation skills.
• Comfortable preparing professional PowerPoint presentations, Excel-based analysis, and customer-facing materials.

1.3.2 Technical & Business Understanding

Exposure to one or more of the following would be advantageous:

• Enterprise software and SaaS solutions.
• SAP ecosystem