Global Delivery Leader Technology Delivery Management

Genpact; Gurugram District; Hybrid; INR 3,500,000 - 6,000,000; Full time

Benefits offered by this job

Hybrid work model

Mentorship & learning opportunities

Diversity & inclusion culture

Job summary

Genpact, a leader in AI-driven digital transformation, seeks a Global Delivery Leader to drive large-scale, geographically dispersed projects and talent management across the outsourcing value chain. You will partner with senior leaders to shape business strategy, program governance, and delivery excellence.

The role requires deep experience in business planning, client relations, and change management within a matrix organization, with a track record of building cross-functional teams and

Qualifications

• Experience in leading large teams and delivering complex programs.
• Strong understanding of business planning, governance, and outsourcing value chain.
• Ability to collaborate with senior leaders and drive stakeholder alignment.

Responsibilities

• Business growth staffing and talent management.
• Operating excellence and rigor in delivery.
• Understanding client business and outsourcing value chain; building trust with senior leaders.

Skills

Agile Methodology

Change Management

Client Relations

Collaboration Tools

Commercial Excellence

Commercial Modeling

Design Thinking

Executive Presence

Inclusion

People Leadership

Personal Effectiveness

Project Management

Risk Management

Scaled Agile Framework (SAFe)

Storytelling

Education

Bachelor's - Commerce

Bachelor's - Economics

Bachelor's - Finance

MBA

Masters - Business Analytics

Job description

Global Delivery LeaderReady to turn bold ideas into real-world impact? At Genpact, we don’t just adapt to change, we lead it. AI and digital innovation are transforming the way businesses work, and we’re at the forefront of it. Genpact’s AI Gigafactory, our industry-first accelerator, exemplifies how we scale advanced technology solutions to help global enterprises work smarter, grow faster, and transform at scale. Whether tackling complex challenges through large-scale models or agentic AI, our breakthrough solutions tackle companies’ most complex challenges.If you thrive in a fast-moving, innovation-driven environment, love building and deploying cutting-edge AI solutions, and want to push the boundaries of what’s possible, this is your moment.Genpact (NYSE: G) is an agentic and advanced technology solutions company. We leverage process intelligence and artificial intelligence to deliver measurable outcomes. With a strong partner ecosystem and decades of client trust, we provide innovative solutions that transform how businesses run. Powered by a team with an active learning mindset and client centricity at its core, we deliver lasting value for the world’s leading enterprises. Get to know us at genpact.com and on LinkedIn, YouTube, X, and Facebook.Job DescriptionResponsibilities:- Business growth Staffing and talent management Operating excellence and rigor Employer of choice Understanding of business planning, OP, finance, business model, cost and price structure, and how does the business make money Understanding of client business, relationship skills, and knowledge of outsourcing value chain Experience in working with senior leaders, generating trust and collaboration Understanding of risk assessment, mitigation, employee communication, and project management Industry & business perspective Organization design, global perspective, roles, and responsibilities, how to make the matrix work Experience working in a boundary less environment using influence and distributed leadership Managing a network of relationships based on functional depth, business understanding, trust, and credibility Large scale geographically dispersed execution, appreciation of cultural diversity, understanding of human resource management concepts Experience in working closely with operating leaders, coaching, and culture-building Experience in leading a team of HR professionalsQualificationsBachelors - Commerce, Bachelors - Economics, Bachelors - Finance, Masters - Business Administration, Masters - Business AnalyticsCertificationsAWS Certified Solutions Architect - Associate - UdemyUdemyRequired SkillsAgile Methodology, Change Management, Client Relations, Collaboration Tools, Commercial Excellence, Commercial Modeling, Design Thinking, Executive Presence, Inclusion, People Leadership, Personal Effectiveness, Project Management, Risk Management, Scaled Agile Framework (SAFe), StorytellingLanguageEnglish (Required)Language Proficiency -Advanced - C1Additional Job Location -Job TypeRegularMaster Skill List -Technology Delivery ManagementRemote Type -HybridWork Shift -Day Job (India)Why join Genpact?• Lead AI-powered transformation – Drive innovation and solve real-world business challenges that matter• Make an impact – Help global enterprises solve business challenges that matter• Accelerate your career – Gain hands-on experience, mentorship, and world-class learning opportunities to stay ahead• Work with the best – Join 140,000+ bold thinkers and problem-solvers who push boundaries every day• Thrive in a values-driven culture – Our courage, curiosity, and incisiveness - built on a foundation of integrity and inclusion - allow your ideas to fuel progressCome join the 140,000+ coders, tech shapers, and growth makers at Genpact and take your career in the only direction that matters: Up.Let’s build tomorrow together.Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values respect and integrity, customer focus, and innovation.Furthermore, please do note that Genpact does not charge fees to process job applications and applicants are not required to pay to participate in our hiring process in any other way. Examples of such scams include purchasing a 'starter kit,' paying to apply, or purchasing equipment or training.