Generalist - Strategy and Operations

Milaap; Bengaluru; On-site; INR 420,000 - 660,000; Full time

Job summary

Milaap in Bengaluru is seeking a Generalist - Strategy and Operations at the early career stage to gain across-function exposure. You will work closely with a senior leader on initiatives spanning product, tech, ops, brand and growth.

This role acts as a launchpad into strategic and business functions, with structured learning, diverse exposure, and opportunities to build a strong foundation across multiple business functions.

Qualifications

• 0-1 year of experience; open to fresh graduates
• Bachelor's degree in CS, Engineering, Economics, or related fields preferred
• Strong analytical, communication, and organisational skills
• Proficiency with digital tools and a willingness to learn new platforms (Google Sheets, Notion, SQL, Figma)
• Tech-savvy, adaptable, and able to work in a fast-paced, cross-functional environment
• Self-motivated, reliable, and able to take full ownership of responsibilities

Responsibilities

• Strategic Support: Assist senior leadership in developing and implementing strategies across product, tech, operations, brand, and growth
• Operational Excellence: Streamline internal processes and ensure effective execution of strategic priorities
• Problem-Solving: Work with cross-functional teams to identify and resolve complex business challenges
• Project Management: Manage multiple ongoing projects, ensuring timely delivery and prioritisation
• Data Analysis: Collect, analyse, and interpret data to support informed decisions and operational improvements
• Communication: Coordinate between teams and stakeholders to maintain alignment and transparency
• Innovation: Identify areas for improvement and propose solutions to enhance overall efficiency and business outcomes

Skills

Strong analytical

Communication

Organisational skills

Cross-functional collaboration

Education

Bachelor's degree in Computer Science, Engineering, Economics

Tools

Google Sheets

Notion

SQL

Figma

Job description

Job Summary

We are looking for a highly capable and motivated individual to join our team as a Generalist - Strategy and Operations . This role offers a front-row seat to company-building and provides the opportunity to work closely with a senior leader on key initiatives across product, technology, operations, brand, and growth.

Ideal for individuals at the start of their career, this position offers structured learning, diverse exposure, and the chance to develop a strong foundation across multiple business functions.

This role is designed as a launchpad into key strategic and business functions.

In 12-18 months, you may transition into roles in Product, Strategy, or Business Operations . In 36-48 months, you may apply for top-tier MBA programs or move into senior roles within the organisation.

Milaap alumni have gone on to work with leading institutions such as McKinsey, BCG, Google, Meta , and pursue higher education at Harvard Kennedy School, INSEAD, Wharton, ISB , and others. Many have also gone on to found impactful startups, non-profits, and social ventures.

Key Responsibilities

• Strategic Support : Assist senior leadership in developing and implementing strategies across product, tech, operations, brand, and growth
• Operational Excellence : Streamline internal processes and ensure effective execution of strategic priorities
• Problem-Solving : Work with cross-functional teams to identify and resolve complex business challenges
• Project Management : Manage multiple ongoing projects, ensuring timely delivery and prioritisation
• Data Analysis : Collect, analyse, and interpret data to support informed decisions and operational improvements
• Communication : Coordinate between teams and stakeholders to maintain alignment and transparency
• Innovation : Identify areas for improvement and propose solutions to enhance overall efficiency and business outcomes

Qualifications

• 0-1 year of experience; open to fresh graduates
• Bachelor s degree in Computer Science, Engineering, Economics, or related fields preferred
• Strong analytical, communication, and organisational skills
• Proficiency with digital tools and a willingness to learn new platforms (e.g., Google Sheets, Notion, SQL, Figma)
• Tech-savvy, adaptable, and able to work in a fast-paced, cross-functional environment
• Self-motivated, reliable, and able to take full ownership of responsibilities