General Manager - Strategy & Ops

Battery Smart; Gurugram District; On-site; INR 2,500,000 - 4,200,000; Full time

Job summary

Battery Smart in India seeks a GM/AGM – Strategy & Operations to drive high-impact strategic initiatives and strengthen operational excellence. You will lead cross-functional programs, build performance dashboards, and ensure seamless execution of key initiatives.

Responsibilities include strategic planning, end-to-end project management, and stakeholder communication with leadership. MBA preferred; 5+ years in strategy/ops; strong data skills are required.

Qualifications

• Bachelor’s degree in business or related field; MBA preferred.
• 5+ years in strategy, consulting, or operations.
• Experience in multi-site operations or partner networks desirable.
• Proven track record leading cross-functional initiatives.
• Strong communication and leadership skills.
• Strong analytical skills with large data sets.
• Proficient in Excel/Sheets; SQL a plus.
• Strategic thinking and execution focus.
• Adaptable in fast-paced environments.

Responsibilities

• Drive strategic planning, OKRs, and long-term growth plans.
• Lead cross-functional programs with detailed project plans.
• Develop dashboards and SOPs to monitor operational health metrics.
• Identify risks and mitigation plans.
• Prepare leadership reviews and board-level presentations.
• Support data-driven decision making.

Skills

Strategic thinking

Operational excellence

Execution leadership

Problem solving

Stakeholder management

Adaptability

Analytical ability

Excel/Google Sheets

SQL

Communication skills

Leadership

Education

Bachelor's degree; MBA preferred

Tools

SQL

Excel/Google Sheets

Job description

The GM/AGM – Strategy & Operations will work closely with the leadership team to drive high-impact strategic initiatives and strengthen operational excellence across the organization. The role involves solving complex business problems, leading cross-functional programs, building performance visibility through data, and ensuring seamless execution of key initiatives.

Key Responsibilities

1. Strategic Planning & Execution

• Partner with leadership to define business strategy, OKRs, and long-term growth plans.
• Break down complex business challenges into structured problem statements and actionable solutions.
• Drive annual planning, goal setting, and periodic business reviews.

2. Program & Project Management

• Lead end-to-end execution of high-impact, cross-functional strategic initiatives.
• Develop detailed project plans, track milestones, manage dependencies, and ensure timely delivery.
• Proactively identify risks and execution gaps, and drive mitigation plans.

3. Operational Excellence

• Analyze existing business processes to identify inefficiencies and improvement opportunities.
• Build scalable systems, SOPs, and dashboards to track operational and business health metrics.
• Drive automation and process improvements to enhance efficiency and scalability.

4. Stakeholder Management & Communication

• Act as a key interface between leadership and functions including Product, Operations, Finance, and Marketing.
• Prepare leadership reviews, board-level presentations, and business performance reports.
• Support decision-making through data-backed insights, analysis, and strategic inputs.

Qualifications

• Bachelor’s degree in Business Administration, Operations, Engineering, or related field; MBA preferred.
• 5+ years of experience in strategy, consulting, or operations roles, preferably in startups, automotive, logistics, energy, or platform businesses.
• Prior experience in managing multi-site operations or partner/franchisee-led networks is highly desirable.
• Strong track record of leading cross-functional initiatives and driving execution.
• Excellent communication, stakeholder management, and leadership skills.
• Strong analytical ability with experience working with large datasets.
• Proficiency in Excel/Google Sheets; SQL is a strong plus.
• Strategic Thinking: Ability to translate business vision into executable plans.
• Operational Excellence: Focus on efficiency, scale, and continuous improvement.
• Execution Leadership: Strong ownership and bias for outcomes.
• Problem Solving: Structured thinking and data-driven decision making.
• Stakeholder Management: Ability to influence and align senior stakeholders.
• Adaptability: Thrives in fast-paced, ambiguous environments.