Business Strategy & Operations Lead

Weekday (YC W21); Bengaluru; On-site; INR 1,500,000 - 2,500,000; Full time

Job summary

A tech-focused company is seeking a Business Strategy & Operations Lead in Bengaluru to drive critical initiatives and improve business processes. The ideal candidate will have 2–4 years of experience, a strong mindset for strategy and execution, and exceptional analytical skills. Join a dynamic team to make impactful contributions in a fast-paced environment.

Qualifications

• 2–4 years of experience in business operations, strategy, or general management within a startup or high-growth company.
• Strong generalist mindset with the ability to move fluidly between strategy and execution.
• Demonstrated ability to bring structure to ambiguity and solve complex problems independently.
• High ownership and bias for action with exceptional communication skills.

Responsibilities

• Drive and execute cross-functional projects to ensure measurable outcomes.
• Collaborate with Sales to improve funnel efficiency.
• Support leadership in capacity planning and critical business hires.
• Design and maintain business dashboards that track key KPIs.

Skills

Business Operations

Strategy Execution

Cross-Functional Collaboration

Revenue Optimization

Organizational Planning

Business Analytics

Leadership Support

Process Design

Job description

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Business Strategy & Operations Lead

This role is for one of our clients.
Industry: Technology, Information and Media
Seniority level: Mid-Senior level
Min Experience: 3 years
Location: Bengaluru
JobType: full-time

This is a high-impact, fast-paced role that demands structured thinking, exceptional ownership, and the ability to bring clarity to ambiguity. If you enjoy building systems, fixing broken processes, and driving measurable business outcomes, this role is for you.

Key Responsibilities

• Drive and execute cross-functional projects that span multiple teams, ensuring priorities are aligned and outcomes are measurable.
• Partner with Sales to identify revenue bottlenecks, refine pricing and packaging strategies, and implement tools and processes to improve funnel efficiency.
• Collaborate with the CS team to improve customer health metrics — onboarding success, conversion rates, retention, and churn reduction.
• Oversee key business partnerships (e.g., payment processors, tech enablers), ensuring smooth collaboration, contract alignment, and ROI delivery.
• Work with HR and leadership on company-wide projects such as onboarding design, performance processes, and org health initiatives.
• Support leadership in capacity planning, headcount forecasting, and closing critical business hires.
• Lead quarterly revenue and operations planning to align resources, budgets, and growth goals.
• Design and maintain business dashboards that track key KPIs, providing actionable insights for leadership.
• Take ownership of high-impact, time-sensitive initiatives that don’t have clear ownership within the organization.

What Makes You a Great Fit

• 2–4 years of experience in business operations, strategy, or general management within a startup or high-growth company.
• Strong generalist mindset — you can move fluidly between strategy and execution, and across functions like sales, HR, and operations.
• Demonstrated ability to bring structure to ambiguity and solve complex problems independently.
• High ownership and bias for action — you make things happen without waiting for perfect conditions.
• Exceptional communication skills and the ability to influence cross-functional teams.
• Analytical and data-driven — comfortable using metrics and tools to inform business decisions.

Preferred Background

• Experience working directly with founders or senior leadership on high-impact business initiatives.
• Exposure to SaaS, B2B, or technology-driven business environments.
• Strong understanding of revenue operations, business analytics, or organizational development.

Core Skills

• Business Operations
• Strategy Execution
• Revenue Optimization
• Cross-Functional Collaboration
• Organizational Planning
• Business Analytics
• Leadership Support
• Process Design