General Manager – Warehousing & Operations

Jet Freight Logistics Limited; Maharashtra; On-site; INR 6,000,000 - 9,500,000; Full time

Job summary

Jet Freight Logistics Limited is seeking an experienced General Manager – Warehousing & Operations to lead and grow the warehousing vertical. The role focuses on driving new business development, client acquisition, and overseeing end-to-end warehouse operations for efficiency and profitability.

The ideal candidate has 12–18 years in warehousing/logistics, strong leadership and negotiation skills, and hands-on experience with WMS, budgeting, and cost optimization.

Qualifications

• 12–18 years of experience in Warehousing, Logistics, and Supply Chain Management.
• Strong experience in business development and warehouse operations.
• Hands-on experience in warehouse management, inventory control, and WMS.
• Experience in P&L management, budgeting, and cost optimization.
• Strong leadership, negotiation, and client management skills.
• Good knowledge of MS Excel, ERP, and Warehouse Management Systems.

Responsibilities

• Drive new client acquisition and revenue growth; expand existing accounts.
• Oversee end-to-end warehouse operations, inventory, space utilization, and service delivery.
• Own business P&L, budgets and operating costs; drive cost optimization and profitability.
• Manage key accounts, customer escalations, service quality and SLA adherence.
• Lead warehouse and operations teams; set performance targets and drive productivity.
• Ensure statutory compliance, warehouse safety, audits and inventory control.
• Track business performance, revenue, GP, KPIs and productivity; report to senior management.

Skills

Leadership

Negotiation

Client management

Education

Bachelor's degree in Logistics, Supply Chain Management, Business Administration, or related field

MBA

Tools

MS Excel

ERP

WMS

Job description

Jet Freight Logistics Limited (JFLL) is looking for an experienced and business-driven General Manager – Warehousing & Operations to lead and grow its warehousing vertical.

The role involves driving new business development and client acquisition, managing key customer relationships, overseeing end-to-end warehouse operations, optimizing resources, controlling costs and ensuring operational efficiency and profitability.

The ideal candidate should have a strong track record in the logistics and warehousing industry, with proven expertise in business development, operations management and team leadership.

Candidate must be based in Mumbai, with strong experience in freight forwarding.

Key Responsibilities

• Business Development: Drive new client acquisition, revenue growth, commercial negotiations and expansion of existing accounts.
• Warehouse Operations: Oversee end-to-end warehouse operations, inventory management, space utilization, manpower planning and service delivery.
• P&L & Profitability: Own business P&L, budgets and operating costs, driving cost optimization and sustainable profitability.
• Client Relationship Management: Manage key accounts, customer escalations, service quality and SLA adherence.
• Team Leadership: Lead warehouse and operations teams, set performance targets and drive productivity.
• Compliance & Risk Management: Ensure statutory compliance, warehouse safety, security, audits and inventory control.
• MIS & Performance Monitoring: Track business performance, revenue, GP, operational KPIs and productivity, reporting to senior management

Qualifications & Skills

• Bachelor's degree in Logistics, Supply Chain Management, Business Administration, or a related field. MBA preferred.
• 12–18 years of experience in Warehousing, Logistics, and Supply Chain Management.
• Strong experience in business development and warehouse operations.
• Proven ability to acquire new clients and generate business revenue.
• Hands-on experience in warehouse management, inventory control, and WMS.
• Experience in P&L management, budgeting, and cost optimization.
• Strong leadership, negotiation, and client management skills.
• Good knowledge of MS Excel, ERP, and Warehouse Management Systems.