General Manager, Grand Mercure Resort, Indore

Accor; Indore District; On-site; INR 700,000 - 1,200,000; Full time

Job summary

Accor in Indore is seeking a General Manager for Grand Mercure Resort to lead hotel operations, drive revenue and guest satisfaction while achieving financial targets. You will shape local strategy, coordinate sales, marketing and distribution efforts, and ensure service excellence across departments.

The role requires 15+ years in upscale hospitality, with at least 2 years in a General Manager position and proven revenue management expertise.

Qualifications

• 15+ years of experience in upmarket hotel brands.
• At least 2 years' experience as General Manager; pre-opening experience is a must.
• Financially astute with proven revenue management competencies.
• Strong leadership and organizational skills.

Responsibilities

• Oversee overall hotel operations to meet guest, employee, corporate and owner satisfaction while achieving financial goals.
• Drive and support sales, marketing and distribution; implement revenue management strategies.
• Translate organizational strategy into local operational plans and ensure top service standards.
• Build strong relationships with stakeholders including owning company, local authorities and community.

Skills

Leadership

Revenue management

Sales

Pricing

Operations management

Job description

General Manager, Grand Mercure Resort, Indore

• Full-time


• Job Type: Permanent


• Job Schedule: Full-Time

\"Why work for Accor?\"

We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor's limitless possibilities.
By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor, visit https://careers.accor.com/

Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS

ABOUT THE ROLE

• Functions as the primary strategic business leader with overall responsibility of operations of Hotels to achieve customer (guests, employees, corporate and owners) satisfaction and quality service while meeting/exceeding financial goals.


• Personally drive and support the sales, Marketing and Distribution. Encourages leadership team to develop effective revenue management strategies and set aggressive goals that will drive the property's financial performance.


• Think about the future anticipating future trends and opportunities; translate organizational strategy into appropriate local strategy.


• Ensure that service standards and procedures, as well as the delivery of the brands' guest service experience are at the highest possible level.


• Establish strong and successful relationships with all stakeholders, including owning company, local authorities and surrounding community.

YOUR EXPERIENCE AND SKILLS INCLUDE

• 15 + years' industry experience in upmarket brands; at least 2 years' experience as General Manager. huge plus. Pre-Opening experience is a must.


• Financially astute with proven track record of exceptional sales, pricing and revenue management competencies


• Strong Rooms and Sales background will be an added advantage; Strong process orientation; Strong Leadership abilities and organizational skills;

WHAT IS IN IT FOR YOU

• Come As You Are


• Work With Purpose


• Grow, Learn and Enjoy


• Explore Limitless Possibilities