General Manager, Novotel Chennai Chamiers Road

Accor; Chennai; Vor Ort; INR 4.200.000 - 7.800.000; Vollzeit

Benefits dieser Stelle

Come As You Are

Work With Purpose

Grow, Learn and Enjoy

Explore Limitless Possibilities

Zusammenfassung

Accor in Chennai, India, seeks a seasoned operations leader to oversee hotel operations, drive guest satisfaction, and achieve financial targets across departments.

You will steer sales, marketing and distribution, elevate the Guest Score, represent Accor externally, and build a capable leadership team to sustain growth and brand excellence.

Qualifikationen

• 12+ years of international brand experience with at least 2 years in a similar role.
• Strong sales, pricing and revenue management skills.
• Solid F&B and sales background with leadership and organizational abilities.

Aufgaben

• Oversee hotel operations to meet customer satisfaction and financial targets.
• Drive sales, marketing and distribution efforts.
• Improve Guest Score and guest satisfaction as a KPI for department heads.
• Act as Accor ambassador to enhance brand image.
• Lead and coach leadership team to meet business needs.

Kenntnisse

Leadership

Sales

Revenue management

F&B

Operations

Jobbeschreibung

• Full-time
• Job Type: Permanent
• Job Schedule: Full-Time

Company Description

\"Why work for Accor?\"

We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities.
By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor, visit https://careers.accor.com/

Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS\"

Job Description

ABOUT THE ROLE

• Functions as the primary strategic business leader with overall responsibility of operations of Hotel to achieve customer (guests, employees, corporate and owners) satisfaction and quality service while meeting/exceeding financial goals..
• Personally drive and support the sales, Marketing and Distribution.
• Drive voice of Guest Score and Guest satisfaction as a key deliverables for HODs.
• Act as an Accor Ambassador aiming to enhance the company image and market reputation.
• Attract, train, retain & coach leadership team members who demonstrate strong functional expertise, creativity and entrepreneurial leadership to meet the business needs of the operation.

Qualifications

YOUR SKILLS & EXPERIENCES

• 12 + years’ industry experience in international brands with minimum 2 years of experience in similar role.
• Financially astute with proven track record of exceptional sales, pricing and revenue management competencies
• Strong F&B and Sales background will be an added advantage; Strong process orientation; Strong Leadership abilities and organizational skills;

Additional Information

WHAT IS IN IT FOR YOU:

• Come As You Are
• Work With Purpose
• Grow, Learn and Enjoy
• Explore Limitless Possibilities