General Manager

Hyatt Regency Dfw; Rajasthan; On-site; INR 14,085,000 - 21,596,000; Full time

Job summary

Hyatt Hotels Corporation seeks a General Manager to lead a premier full-service property. The role emphasizes delivering exceptional guest experiences, steering F&B and meetings operations, and upholding brand standards across all touchpoints. Strong financial leadership and talent development are essential.

You will own the hotel’s P&L, drive revenue growth, manage forecasts, and ensure sustainability practices. Global exposure and cultural adaptability are highly valued.

Qualifications

• Proven leadership in full-service / upper-upscale hotels known for operational excellence, service consistency, and guest satisfaction.
• Strong financial acumen with a demonstrated ability to balance operational efficiency and guest experience.
• Success in elevating guest satisfaction, brand sentiment, and owner relations.
• Experience across multiple disciplines, brands and sizes of hotels with strategic agility.
• Global exposure with fluency in local relevance and international standards is preferred.

Responsibilities

• Ensure the hotel delivers seamless, high-quality, service-focused experiences across rooms, F&B, meetings and events.
• Lead a people-first culture to attract, develop, engage and retain top talent.
• Build and maintain strong relationships with ownership, aligning on strategic direction and financial outcomes.
• Own the hotel’s full P&L with accountability for revenue, GOP, budget and rolling forecasts, managing variances.
• Ensure compliance with Hyatt’s brand standards, safety and sustainability policies.

Skills

Leadership (full-service / upper-upsc​

Job description

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"Hyatt is a place of learning - similar to a university. The company offers so many ways for me to learn and grow, both professionally and personally."

This leader cultivates a culture that blends care with curiosity and genuine connection. They drive performance through disciplined execution, teamwork, and a commitment to thoughtful service. They uphold the promise of dependable and welcoming hospitality across every interaction to achieve service excellence, colleague engagement, profitability and brand reputation

Operational Excellence & Guest Experience :Ensure the hotel delivers seamless, high-quality, and service-focused experiences across a broad range of full-service operations, including rooms, F&B, meetings and events that reflect Hyatt's brand standards.

Talent Development : Lead a people-first culture that attracts, develops, engages and retains top talent so they can be their best.

Owner Relations : Build and maintain strong relationships with ownership, ensuring transparency, trust, and alignment on strategic direction and financial outcomes.

Financial Leadership : Own the hotel's full P&L with direct accountability for key metrics such as revenue, GOP etc. Lead the annual budget and rolling forecast, actively manage variances and lead team in proactively taking timely actions to deliver financial targets.

Brand Integrity : Ensure the hotel delivers reliable, welcoming, and high-quality experiences across all colleague and guest touchpoints in line with the brand standards and positioning

Commercial Strategy : Drive market positioning, brand recognition, and revenue growth through innovative strategies and brand-centric leadership.

Compliance & Sustainability : Ensure adherence to all operational, safety, and sustainability standards, protecting the wellbeing of colleagues and guests. Ensure compliance with Hyatt's ethics and compliance policy.

Qualifications

• Proven leadership in full-service / upper-upscale hotels known for operational excellence, service consistency, and guest satisfaction
• Strong financial acumen with a demonstrated ability to balance operational efficiency and guest experience.
• Success in elevating guest satisfaction, brand sentiment, and owner relations
• Additional leadership experience from taskforce, project hotel openings, rebranding or repositioning within the full-service segment is an advantage
• Experience across multiple disciplines, brands and sizes of hotels, demonstrating strategic agility and cultural sensitivity is highly preferred
• Global exposure through leading in diverse cultural contexts with fluency in local relevance and international standards is highly preferred

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