Gen AI Developer

BriskWin IT (BWIT); Bengaluru; On-site; INR 3,000,000 - 5,000,000; Full time

Job summary

BriskWin IT (BWIT) is seeking an experienced ServiceNow developer to design, build, and customize applications and workflows across the Now Platform. You will craft server-side and client scripts, configure UI elements, and integrate with external systems via REST/SOAP and MID Server.

You will work in an agile environment, collaborating with analysts and stakeholders to translate requirements into scalable solutions and deliver modules end-to-end with little supervision.

Qualifications

• 9+ years of IT development experience with emphasis on ServiceNow platform
• Experience delivering a ServiceNow custom application implementation
• Strong hands-on work with Glide APIs, scripting, and integrations

Responsibilities

• Design, develop, and customize ServiceNow applications and workflows.
• Build and maintain business rules, client scripts, UI policies and actions.
• Integrate ServiceNow with external systems via REST/SOAP and MID Server.
• Translate requirements into scalable technical designs for the platform.
• Troubleshoot performance issues and defects with minimal supervision.
• Collaborate with analysts, admins, and stakeholders to gather requirements.
• Own modules/projects end-to-end with independent delivery.

Skills

Problem solving

Communication skills

Agile/Scrum

Independent work

Education

ServiceNow CAD

ServiceNow CSA

Tools

Glide APIs

Server-side scripting (JavaScript)

Flow Designer

Workflow Editor

Service Portal

Now Experience UI Builder

App Engine Studio

Integration Hub

REST/SOAP Web Services

MID Server

ACLs

Business Rules

Script Includes

UI Policies

UI Actions

Job description

Exp: 12 years - 17 years

Location: Bangalore / Hyderabad / Chennai / Pune / Mumbai / Noida / Ahmedabad / Coimbatore / Dehradun

Np: Immediate Joiner

Key Responsibilities

• Design, develop, and customize applications and workflows on the ServiceNow platform (custom apps, or other modules as applicable).
• Build and maintain business rules, client scripts, UI policies, UI actions, ACLs, and workflows/flow designer flows.
• Develop and integrate ServiceNow with third-party systems using REST/SOAP APIs, MID Server, and Integration Hub.
• Translate business requirements into technical designs and scalable solutions on the platform.
• Troubleshoot and resolve technical issues, performance bottlenecks, and defects.
• Collaborate with business analysts, admins, and stakeholders to gather requirements and propose solutions.
• Work independently with minimal guidance, taking ownership of assigned modules/projects end-to-end.

Required Skills Experience

• 9+ years of overall IT development experience, with at least 1-2 years / 1-2 full-cycle projects specifically on the ServiceNow platform (custom application development, not just configuration).
• Strong hands-on experience with:
  • Glide APIs, Server-side Client-side scripting (JavaScript)
  • Flow Designer / Workflow Editor
  • Service Portal / Now Experience UI Builder
  • App Engine Studio (for custom app development)
  • Integration Hub, REST/SOAP Web Services, MID Server
  • ACLs, Business Rules, Script Includes, UI Policies, UI Actions
• Experience in at least one ServiceNow custom Application implementation
• Understanding of ServiceNow data model, tables, and CMDB (preferred).
• Familiarity with Agile/Scrum delivery methodology.
• Ability to work independently, manage priorities, and deliver without close supervision.
• Strong problem-solving and communication skills.

Good to Have

• ServiceNow Certified Application Developer (CAD) or Certified System Administrator (CSA) certification.
• Exposure to DevOps practices for ServiceNow (source control, CI/CD for ServiceNow instances).

Job Location:

Ahmedabad Bangalore Chennai Coimbatore Dehradun Hyderabad Mumbai Noida Pune