Customer Care Executive

NoBroker; Bengaluru; On-site; INR 450,000 - 550,000; Full time

Benefits offered by this job

Health insurance fully paid by the company

Free lunch and snacks for all employees

Promotions every 6 months

Monthly recognition and rewards

Career growth to Assistant Manager in 2 years

Team-building activities throughout the year

Employee referral program incentives

Job summary

A leading real estate platform is seeking a motivated individual for the role of Relationship Manager Executive in Bengaluru. This position involves building trust with customers, understanding their property needs, and providing tailored solutions. The ideal candidate will have excellent communication skills and experience in sales. The role offers health insurance, career growth opportunities, and a dynamic work environment. Join us to reshape the real estate landscape and apply today.

Qualifications

• Graduation or HSC qualified.
• Fluent in English and Hindi; Kannada, Tamil, or Marathi preferred.
• Excellent communication skills and strong analytical ability.

Responsibilities

• Act as Relationship Manager for paid customers, ensuring long-term engagement.
• Understand customer needs to provide tailored property solutions.
• Manage calls, negotiate with leads, and give updates on account progress.

Skills

Excellent verbal and written communication

Good interpersonal skills

Numerical and analytical ability

Strong decision-making skills

Education

Graduation or HSC qualified

Tools

MS Office (Excel, Word)

Job description

Relationship Manager Executive

Department: Servicing

Are you a motivated individual with a passion for real estate sales? Join our team at Nobroker as an Inside Sales Executive and help revolutionize the way people buy and sell properties.

Location: Kaikondrahalli, Bengaluru (Bangalore)

Position Type: Full-time
Salary Range: Up to 4.5 LPA to 5.5 LPA (inclusive of variable components based on current relevant experience)

About Us

NoBroker.com, founded in 2014 by Amit, Akhil, and Saurabh, is India's first Proptech unicorn. Its a brokerage‑free platform that directly connects property owners with tenants and buyers, eliminating the need for middlemen. With over 1 crore customers and 5 lakh new users each month, it is reshaping the real‑estate market. The platform handles 55,000 transactions monthly, saving INR 1200 crore in brokerage fees each year. Headquartered in Bengaluru, NoBroker operates in key cities like Mumbai, Delhi, Pune, Chennai, and Hyderabad. Recently, it raised USD 210 million, bringing its valuation to over USD 1 billion.

Specific Responsibilities

• Act as a Relationship Manager for paid customers, building trust and ensuring long‑term engagement.
• Understand customer needs and assist in finding the right tenant or property with tailored solutions.
• Manage inbound and outbound calls, negotiate with leads, and provide regular updates on account progress.
• Utilize internal tools and adhere to company guidelines to deliver efficient and high‑quality service.
• Go the extra mile to provide exceptional customer service and ensure customer satisfaction.

Perks & Value Proposition

• Health insurance: Rs 1 lakh per year, fully paid by the company.
• Free lunch and snacks: Provided to all employees.
• Promotions: Employees are promoted every 6 months, with outstanding performers eligible for promotions every quarter.
• Rewards: Monthly recognition and rewards for top performers.
• Career growth: Employees can become Assistant Managers in as little as 2 years.
• Team‑building activities: Regular team parties and an Annual Day outing for all employees.
• Employee referral program: Incentives for bringing in new talent.

Educational & Skill‑Set Qualifiers

Education: Graduation or HSC qualified.

Skills: Excellent verbal and written communication, good interpersonal skills, numerical and analytical ability, and strong decision‑making skills.

Languages: English and Hindi mandatory; Kannada, Tamil, or Marathi preferred.

Technical skills: Proficient in MS Office (Excel, Word).

Work schedule: Flexible for a day shift (9 hours between 8 AM – 10 PM), and comfortable working 6 days a week, with a weekday off.

Why Nobroker?

At Nobroker, we believe in empowering our employees to reach their full potential. Join a dynamic team of professionals who are passionate about changing the real‑estate landscape. Take the next step in your career and apply today.