Functional Lead

Canterr It Services; Mumbai, Pune District; On-site; INR 2,000,000 - 3,200,000; Full time

Job summary

Canterr It Services is seeking a logistics domain SME to help the CTO define product workflows, functional scope, and implementation priorities for shipping, WMS, TMS, and FMS. You will translate logistics processes into product requirements, write user stories and specs, advise on workflows, integrations, and best practices, and define end-to-end order planning, dispatch, tracking, and inventory.

You will collaborate with engineering, UX, QA, and operations teams, validate use cases across

Qualifications

• Deep logistics domain knowledge in shipping, warehousing, fleet, and supply chain operations.
• Hands-on experience with TMS/WMS/FMS or comparable enterprise logistics systems.
• Strong documentation, stakeholder management, and problem-solving skills.
• Ability to work closely with a CTO in an early-stage product build.

Responsibilities

• Translate logistics business processes into product requirements, user stories, and functional specs.
• Advise CTO on workflows, exception handling, integrations, and operational best practices.
• Define end-to-end processes for order planning, dispatch, tracking, e-POD, inventory, warehousing, and route optimization.
• Work with engineering, UX, QA, and operations teams on solution design, UAT, and release readiness.
• Validate customer use cases across freight, warehousing, 3PL/4PL, and industry-specific logistics.
• Support demos, pilots, process mapping, and implementation governance.

Skills

Logistics domain knowledge

TMS/WMS/FMS experience

Documentation & stakeholder mgmt

CTO collaboration

Job description

Purpose: Act as the domain SME for shipping, logistics, TMS, WMS, and FMS, helping the CTO define product workflows, functional scope, and implementation priorities.

Experience: 1012 years in logistics/supply chain product or operations consulting, with strong exposure to freight, warehousing, fleet management, shipment tracking, inventory, and fulfillment processes.

Key responsibilities:

• Translate logistics business processes into product requirements, user stories, and functional specs.
• Advise CTO on TMS/WMS/FMS workflows, exception handling, integrations, and operational best practices.
• Define end-to-end processes for order planning, dispatch, tracking, e-POD, inventory, warehousing, route optimization, and reporting.
• Work with engineering, UX, QA, and operations teams on solution design, UAT, and release readiness.
• Validate customer use cases across freight, warehousing, 3PL/4PL, and industry-specific logistics.
• Support demos, pilots, process mapping, and implementation governance.

Must-have skills:

• Deep logistics domain knowledge in shipping, transportation, warehousing, fleet, and supply chain operations.
• Hands-on experience with TMS/WMS/FMS or comparable enterprise logistics systems.
• Strong documentation, stakeholder management, and problem-solving skills.
• Ability to work closely with a CTO in an early-stage product build.

Preferred:

• Experience with 3PL/4PL platforms, multi-modal logistics, real-time tracking, and analytics-led operations.
• Background in product consulting, solution design, or business architecture.